[Hiring] Field Application Scientist @OmniAb

Role Description

We’re seeking a Field Application Scientist to serve as a trusted technical partner to biotech, pharmaceutical, and academic customers, delivering pre- and post-sales scientific support that drives successful evaluation, adoption, and use of the xPloration platform. This person will be an important member of the xPloration technical support team that focuses on customer enablement (both remote and on-site) while also doing some internal applications development.

• Serve as a confident, friendly, and scientifically rigorous representative of xPloration and OmniAb.
• Lead customer demos, trainings, and technical troubleshooting.
• Help expand and validate workflows, develop training materials, and translate field feedback into scalable improvements.
• Collaborate closely with Sales and Science teams to ensure a seamless customer experience.

Qualifications

• Bachelor’s degree in Bioengineering, Molecular Biology, Cell Biology, Biochemistry, or a related field with 5+ years of relevant industry experience.
• MSc in a relevant field and 2+ years of relevant industry experience.
• Proven success in a customer-facing scientific role (e.g., Field Applications Scientist, Applications Scientist, Technical Support Scientist).
• Hands-on experience with mammalian cell culture, cell-based assays, high-throughput screening, flow cytometry or imaging-based analysis, and/or molecular biology workflows.
• Strong experimental and analytical instincts with the ability to design experiments, interpret data, isolate variables, and recommend next steps under real-world constraints.
• Excellent communication and teaching skills with the ability to build credibility quickly.
• Strong record-keeping and organizational skills, capable of prioritizing effectively and managing a diverse workload.
• A proactive, customer service-oriented mindset in regards to building trusted partner relationships.
• Willingness and ability to travel up to 75% of the time.

Requirements

• Plan and execute on-site and virtual demos and technical evaluations in close partnership with the xPloration Sales team.
• Lead customer onboarding and training, including best practices, workflow setup, experimental design guidance, and interpretation of results.
• Provide expert, scientist-to-scientist technical support and troubleshooting.
• Develop enablement tools and technical content including protocols, SOPs, training decks, demo scripts, FAQs, troubleshooting guides, and demo-ready datasets.
• Execute validated solutions to improve and expand on xPloration workflows, use cases, and performance.
• Capture and synthesize customer feedback, recurring technical issues, workflow needs, and emerging applications.
• Maintain high-quality documentation and operational rigor.
• Educate potential customers and partners on the benefits, differentiators, and applications of our screening technology.
• Communicate effectively across the company and externally, representing OmniAb at customer sites, relevant scientific conferences and trade shows.
• Other duties as required.

Benefits

• Annual base and variable compensation.
• Target bonus and equity.
• Refresh grants and ESPP.
• Comprehensive health plans.
• Immediate 401k matching.
• PTO, sick leave, and paid parental leave.
• Commuter benefits and wellness stipend.
• Education reimbursement.