[Hiring] Family Office Executive @The Baldwin Group

Role Description

The Family Office Executive, Private Risk, serves as a recognized subject-matter expert dedicated to the largest and most complex multi-generational families within the Private Risk segment. The role provides strategic guidance and day-to-day service administration for bespoke insurance solutions, operating with significant autonomy. The Family Office Executive partners with clients, their advisors, and internal teams to deliver innovative risk-management strategies and an exceptional client experience, and influences carrier product development for unique exposures.

• Serves as the primary point of contact for family-office clients, managing highly complex risk portfolios and ensuring seamless service delivery.
• Partners with advisors and internal business segments to design holistic risk-management solutions that address evolving family-office needs.
• Participates in family-office-focused education, forums, and industry groups to remain at the forefront of emerging trends and best practices.
• Collaborates with insurance carriers to develop creative solutions for unique and complex exposures, influencing product development and underwriting strategies.
• Conducts quarterly (or more frequent) client meetings to review coverage, identify new and emerging risks, and present tailored recommendations.
• Oversees complex agency-bill accounts, ensuring accuracy and simplicity for clients and maintaining compliance with regulatory requirements.
• Acts as a quarterback for internal relationships, coordinating efforts across Private Risk, Claims, and specialty teams to deliver integrated solutions.
• Applies data, analytics, and agency management systems to strengthen portfolio insight and service quality.

Qualifications

• Bachelor's degree in business, finance, risk management, or a related field preferred, or an equivalent combination of education and experience.
• 6-8 years in Private Risk or High Net Worth insurance brokerage, with demonstrated expertise managing complex family-office accounts.
• Active Property & Casualty license as required by the applicable State Department of Insurance, or the willingness and ability to obtain all required licenses within the first 90 days of employment.
• Advanced industry designations (e.g., CPCU, ARM, CPRIA, or CAPI) and experience with bespoke insurance programs for UHNW clients preferred.

Requirements

• Deep knowledge of multiple lines of coverage beyond HNW personal lines (e.g., property, liability, and specialty risks).
• Strong consultative and relationship-management skills, with the ability to influence senior advisors and clients.
• Advanced problem-solving and critical-thinking skills for complex, multi-faceted risk scenarios.
• Excellent verbal and written communication skills; ability to present to sophisticated audiences.
• Proficiency in Microsoft Office Suite and agency management systems; ability to learn new platforms quickly.
• Demonstrates the firm's core values, exhibiting behavior aligned with the firm's culture.

Company Description