[Hiring] Facilities Services Manager @Connections Health Solutions

Role Description

The Manager, Facilities Services is responsible for supporting the day-to-day oversight of the Facilities department. This role plays a critical part in ensuring efficient facilities services operations, regulatory compliance, and day-to-day management of a housekeeping (EVS) team. The Facilities Services Manager uses their knowledge of facilities, maintenance, and EVS processes. This individual assists in the support and oversight of a nationwide team of facilities and EVS team members. The assurance of a collaborative, efficient, and customer service-oriented facilities team is a critical aspect of this role.

Facility Maintenance & Operations

• Oversee the performance of routine, rotational maintenance to ensure equipment and facility operations run smoothly.
• Assist in the creation of a company-run EVS department including hiring, establishing staffing levels, and day-to-day oversight of the EVS teams.
• Coordinate the troubleshooting of any cleaning equipment issues including electrical, mechanical, and process issues independently, identifying, and resolving root causes.
• Provide occasional assistance in facility maintenance tasks as needed.
• Review and assist in the conducting of site inspections, record keeping, and documentation for regulatory compliance inspections.

Work Order & Vendor Coordination

• Respond to repair and maintenance tickets submitted by internal departments in a timely manner.
• Assign and provide updates on pending Facilities work order requests.
• Coordinate with external vendors and contractors for outsourced repairs, ensuring timely follow-up and resolution.
• Oversee floor care vendor performance and selection.

Inventory & Supply Management

• Work with suppliers and site staff to coordinate the ordering of medical, housekeeping, facilities, and EVS supplies, monitor inventory levels, and report on supply status.
• Coordinate the receipt, organization, and distribution of supplies in each facility.
• Establish supply and chemical standards for all locations.

Compliance & Environment of Care

• Review and respond to any Environment of Care concerns through the ticketing system to support Safety Committee documentation and compliance.
• Assist in the coordination of the Environment of Care committee.
• Ensure adherence to facility standards related to safety, maintenance, and operational readiness.

Facility Cleanliness & Upkeep

• Assure the maintenance and quality of overall facility cleanliness, including floor care, general cleaning, restroom upkeep, and window cleaning.
• Establish processes for restocking supplies and establish additional cleaning duties/best practices and trainings needed to support a safe and functional environment.
• Performs all other duties as assigned.

This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, WI.

Qualifications

• High School Diploma or Equivalent.
• 4 years' experience in housekeeping/janitorial cleaning.
• 1-3 years supervisory experience.
• Working knowledge of cleaning best practices and floor care.

Requirements

• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.

Benefits

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability.
• Voluntary Life insurance option for employees and their families.
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Accounts (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
• Company-paid parental leave available to eligible employees.

Company Description

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.