[Hiring] Facilities Department Specialist @Anywhere Talent

Role Description

The Facilities Department Specialist supports the day-to-day operations of the facilities and maintenance department for a multi-unit restaurant organization. This role is responsible for:

• Coordinating service requests
• Tracking repairs and preventive maintenance
• Communicating with the facilities internal team, vendors, and field operations leadership
• Maintaining records and invoices
• Ensuring facilities-related issues are resolved efficiently and professionally

The ideal candidate is highly organized, detail-oriented, customer-service focused, and able to manage multiple priorities in a fast-paced restaurant environment.

Qualifications

• Knowledge of restaurant equipment and facilities systems
• Understanding of preventive maintenance programs
• Familiarity with invoice processing and vendor management
• Strong problem-solving and customer-service mindset
• Ability to thrive in a fast-paced, deadline-driven environment

Requirements

• Receive, prioritize, and dispatch maintenance and repair requests from restaurant locations
• Review open repair proposals and distribute to field operations for their approval
• Coordinate service calls with internal technicians and third-party vendors
• Monitor open work orders to ensure timely completion
• Prepare and distribute reports to operations leadership to ensure timely approvals of work orders
• Follow up with restaurant operations regarding status updates and issue resolution
• Assist with scheduling preventive maintenance programs for restaurant equipment and facilities
• Maintain accurate records of work orders, service histories, warranties, and maintenance documentation
• Assist with warranty information and provide to field operations as needed
• Review PM records and coordinate with team to prioritize
• Process invoices, purchase orders, and vendor billing information
• Prepare detailed reports related to maintenance activity, response times, and vendor performance
• Prepare and distribute internal performance reports to operations leadership
• Maintain organized filing systems for contracts, permits, and compliance documentation
• Gather and distribute quarterly compliance documentation as requested from landlords
• Communicate with vendors regarding scheduling, pricing, and service expectations
• Assist in obtaining quotes for repairs and capital projects and reviewing with facilities leadership team
• Track vendor insurance certificates and compliance requirements
• Support evaluation of vendor performance and service quality
• Assist with new vendor onboarding
• Serve as a primary point of contact between restaurant operations and the facilities department
• Coordinate and liaise with other development department stakeholders
• Provide timely and professional communication to field leadership
• Escalate urgent facility issues as necessary to facilities leadership
• Support emergency maintenance coordination when needed
• Assist in maintaining compliance with health, safety, and facility standards
• Receive and distribute fire/life safety notifications to facilities leadership for resolution
• Support tracking of inspections, permits, and regulatory requirements
• Support, coordinate and prioritize corrective actions related to safety or facility deficiencies

Company Description