Extended Rocketeer: Atlassian Technology Consultant @Servicerocket

[Hiring] Extended Rocketeer: Atlassian Technology Consultant @Servicerocket

Mar 27, 2025 - Servicerocket is hiring a remote Extended Rocketeer: Atlassian Technology Consultant. 💸 Salary: unspecified. 📍Location: USA.

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Role Description

This role involves providing consulting services to clients by delivering complete project solutions aimed at achieving measurable business improvements.

Design, develop, and implement high-quality Atlassian-based solutions including architectural system design
Facilitate customer discussions to discover key business and technical requirements, and develop implementation plans based on the identified requirements
Provide experienced guidance, feedback, and recommendations to customers based on established best practices
Support the roll-out, adoption, and scaling of provided solutions for customers
Handle customer engagements including scheduling, coordination, communication, and enhancing the customer relationship
Assist with proposal development and statement of work definitions
Engage with potential customers on sales calls as a technical resource, advising on product solutions

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines (or equivalent in work experience)
Minimum of 7 years of experience in implementing solutions including installations, upgrades, migrations, workshops, integrations, and training--ideally with several years focused on Atlassian products
A successful history in customer engagement and demonstrated exceptional consulting and influencing skills
Proven experience implementing Atlassian and its products
Demonstrated expertise in undertaking analysis, evaluation, and translation of customer requirements and feeding them into solutions
Experience with tools such as: Asset Management, Jira Align, Trello, Jira Analytics, Scriptrunner, Advanced Roadmaps, BigPicture (Project Management)
Other helpful knowledge areas include: Asana, ServiceNow, Freshservice, Miro
Knowledge of scripting languages is a strong plus (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.)
Excellent analytical skills with the ability to take a holistic view across a range of domains
Familiarity with ITIL and ITSM principles
Experienced in UAT testing and test use-case development
Knowledge of multiple cloud technologies
Excellent communication skills, including workshop facilitation, written and verbal communication
Experience with Agile development methodologies

Company Description

ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California, committed to the development of every Rocketeer and the trust of every customer.

Technology services leader with many solutions and partnerships with industry giants
Collaborative mindset resulting in a 4.7 rating on Glassdoor
Fun-loving and inclusive work environment
Dedicated leadership behaviors mindset ensuring every team member's contribution matters

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Extended Rocketeer: Atlassian Technology Consultant @Servicerocket

All others

Salary 💸 unspecified	Remote Location USA
Job Type contract	Posted Mar 27, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Extended Rocketeer: Atlassian Technology Consultant @Servicerocket

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