[Hiring] Atlassian Technology Consultant @Servicerocket
Feb 16, 2025 - Servicerocket is hiring a remote Atlassian Technology Consultant. 💸 Salary: $76,000 to $120,600 per annum. 📍Location: USA.
Role Description
The Professional Services Consulting area is responsible for providing fee-for-service consulting services to clients by providing a complete project solution to achieve measurable business improvement using company products and services, defining opportunity/process around outsourced solutions, systems integration or other proprietary tools.
- Design, develop, and implement high-quality solutions including architectural system design
- Facilitate customer discussions to discover key business and technical requirements, and develop implementation plans based on the identified requirements
- Provide experienced guidance, feedback, and recommendations to customers based on established best practices
- Support the roll-out, adoption, and scaling of provided solutions for customers
- Handle customer engagements as a project manager, responsible for scheduling, coordination, communication, and enhancing the customer relationship
- Advise on internal tools and processes as a senior member of the technical team
- Promote yourself as a subject matter expert and valued member of the community
- Assist with proposal development and statement of work definitions
- Engage with potential customers on sales calls as a technical resource, advising on product solutions
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines
- 1-3 years of experience as an Atlassian Consultant, Atlassian Administrator, Jira Administrator, or similar positions
- Proven track record in implementing solutions including installations, upgrades, migrations, workshops, integrations, and training for Atlassian products (Jira, Confluence, Bitbucket, etc)
- A successful history in customer engagement and demonstrated exceptional consulting and influencing skills
- Excellent analytical skills with the ability to take a holistic view across a range of domains
- Demonstrated expertise in undertaking analysis, evaluation, and translation of customer requirements and feeding them into solutions
- Excellent communication skills, including workshop facilitation, written and verbal communication
- Experience with Agile development methodologies
- Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration, and other related technical skills
- Knowledge of scripting languages (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.)
- Familiarity with ITIL and ITSM principles
- Experienced in UAT testing and test use-case development
- Knowledge of cloud technologies
Benefits
- Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
- Stock options: you have the opportunity to participate in the ownership of the company.
- Health insurance: we support you and your family–your well-being matters.
- Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
- Career pathways program: you can grow horizontally, vertically, or any way you want.
- Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
- Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.
Company Description
ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$76,000 to $120,600 per annum
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Feb 16, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
