[Hiring] Executive Assistant: Marketing & Communications Lead @Cloud Accountant Staffing

Role Description

In this role, you step in as more than an assistant. You become the operator behind communication, marketing, and day-to-day execution — the person who brings clarity, structure, and consistency across everything the business touches.

You’ll work closely with leadership, support client experience end-to-end, and ensure that both communication and marketing aren’t just running — but running well.

If you’re someone who naturally creates order, communicates with intention, and takes pride in making things work seamlessly — this is a role where that strength becomes your career advantage.

This role sits at the intersection of communication, marketing, and operations. You’re the person who keeps everything clear, consistent, and moving forward.

• Client Communications & Operations — You’re the voice and the flow
  • You’ll be the steady presence behind every client interaction.
  • From managing shared inboxes (hello@, care@, accounting@, tax@) to guiding clients through onboarding and offboarding, you ensure every message is clear, timely, and aligned.
  • You don’t just respond — you create structure.
  • You build SOPs, refine templates, and design workflows that make things easier not just for today, but for the long run.
  • You also keep everything connected — aligning schedules, tracking details, and making sure nothing slips through the cracks.
• Marketing Execution — You turn ideas into consistent output
  • You take ownership of the content calendar and make sure it actually happens.
  • Not just planned — executed.
  • You schedule, publish, and keep things moving using tools like Social Pilot.
  • You transform long-form ideas into structured, engaging content that people can actually consume.
  • And you don’t just “post and forget.”
  • You pay attention to performance, identify what’s working, and continuously improve from there.
• Systems & Leadership Support — You bring order to growth
  • You naturally think in systems.
  • When something feels manual, unclear, or inefficient — you find a better way.
  • You introduce structure into communication and marketing workflows, and look for opportunities to improve through automation, AI tools, or smarter processes.
  • Most importantly, you act as a trusted right hand to leadership — helping turn direction into execution, and ensuring things don’t just start, but actually get finished.

Qualifications

• Strong experience managing client communications end-to-end
• Hands-on experience with onboarding/offboarding and process documentation
• Proven ability to manage and execute content calendars
• Clear, professional, and thoughtful written communication
• Experience building SOPs, templates, and structured workflows
• Highly organized, detail-oriented, and systems-driven
• Comfortable using Google Workspace (experience with Canopy or Social Pilot is a plus)
• Ability to work independently, take initiative, and follow through

Benefits

• Competitive, career-level compensation
• Permanent work-from-home setup — done right
• Clear scope, structure, and expectations
• High-trust environment where your work matters
• Direct exposure to global teams and U.S. clients
• A culture grounded in clarity, growth, and continuous improvement