[Hiring] Event Programmer @Ticketmaster

Role Description

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

• Collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output.
• Meet and exceed Event Management service level agreements.
• Accurately input event data into Ticketmaster Host system and identify and resolve event related errors.
• Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events.
• Establish and develop relationships with assigned clients.
• On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities.
• From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management.

Qualifications

• 1-3 years’ experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system.
• Service oriented, with strong organizational and communication skills.
• Able to successfully handle multiple priorities.
• Certain degree of creativity, latitude, and problem solving is required.
• Box Office experience a plus.
• Overall awareness of the entertainment business is important.
• Knowledge of how TM departments impact on one another, and on outside clients is a plus.
• Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays.
• Excellent written and oral communication skills, good organizational skills, and attention to detail.
• Must be computer literate with excellent data entry skills.
• H. S. diploma or equivalent required. BA/BS degree is preferred.

Requirements

• Service oriented, with strong organizational and communication skills.
• Able to successfully handle multiple priorities.
• Certain degree of creativity, latitude, and problem solving is required.
• Overall awareness of the entertainment business is important.

Benefits

• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• 401(k) program with company match, stock reimbursement program.
• New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support.
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.
• Volunteer time off, crowdfunding match.