[Hiring] Epicor Systems Analyst @Prince Industries LLC

Role Description

The Epicor Systems Analyst will be accountable for the comprehensive management of the Epicor ERP system, including its configuration, maintenance, and optimization to support the company's manufacturing operations. This role involves working directly with various departments to ensure the ERP system effectively supports their needs, troubleshooting technical issues, and implementing system enhancements to drive operational efficiency.

• ERP System Management: Oversee the end-to-end administration of the Epicor ERP system, including its installation, configuration, and ongoing maintenance using Epicor admin console.
• Management of the internal and external Epicor team members and other resources as needed.
• System Integration: Oversee the integration of Epicor ERP with new acquisitions and other internal systems.
• User Support and Training: Manage incoming ERP tickets and provide expert technical support to users across the organization, troubleshoot and resolve system issues, and manage user access and security protocols.
• Customization and Development: Lead the customization and development of Epicor ERP to meet specific business requirements, including the creation of custom reports, workflows, and business logic.
• Data Management: Manage data integrity and consistency within the ERP system, including performing data migration, DMT, and validation.
• System Upgrades: Plan and execute system upgrades, patches, and enhancements with minimal disruption to manufacturing operations.
• Documentation and Reporting: Maintain detailed documentation of system configurations, processes, and procedures.

Qualifications

• Manufacturing Experience: Prior experience in a manufacturing environment with a solid understanding of manufacturing processes and terminology.
• Supervision of technical team members.
• Education: Bachelor’s degree in information technology, Computer Science, or a related field. Master's Degree is a plus.

Requirements

• Epicor ERP Proficiency: At least 5 years of experience with Epicor ERP systems, including specific knowledge of Epicor Kinetic, Epicor 10, and a deep understanding of its manufacturing modules and functionalities.
• SQL and Reporting: Advanced skills in SQL for database querying and reporting. Experience with Epicor's reporting tools, such as Business Activity Queries (BAQs), SSRS, PowerBi, and Rest API.
• Integration Experience: Proven experience with integrating Epicor ERP with other systems and third-party applications to ensure seamless operation.
• Technical Support Skills: Strong troubleshooting abilities and experience providing high-level technical support to end-users.
• Project Management: Capable of managing projects related to system upgrades, implementations, and process improvements.

Benefits

• Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage.
• Dental PPO Insurance.
• Vision PPO Insurance.
• Short-Term & Long-Term Disability Insurance.
• Company Paid Life Insurance and AD & D – Including options to add on additional life insurance for yourself, spouse & children.
• Critical Illness Insurance.
• Accident Insurance.
• 401(k) Fidelity Plan with strong employer match.
• Personal Retirement Advisor.
• Generous PTO Policy and 9 Paid Holidays per year.
• 100% Tuition Reimbursement for Job-Related Classes.
• Personal Protective Equipment reimbursement (safety glasses, shoes, etc.).
• Uniform Rental Service.
• Employee Events.