[Hiring] Epic Orders Application Analyst Senior @Intermountain Health

Role Description

This position is responsible for complex level work supporting EPIC Inpatient Orders through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

This position is fully remote with some quarterly required travel. Schedule: M-F 8AM - 5PM with on call rotation evenings & weekends.

We are looking for candidates that have an EpicCare Ambulatory Certification & experience supporting healthcare EHR.

Epic Inpatient Orders Application Analyst Senior is responsible for providing:

• Analysis, design, configuration, testing, implementation, and support (technical and functional) of administrative, financial, or clinical information systems.
• Senior-level professional experience in all aspects of healthcare related information systems.
• Full knowledge required within the configuration, installation, design, testing, implementation, and maintenance of administrative, financial, or clinical information systems.
• Typically designs and develops approaches that are implemented by others.
• Can function with minimal oversight and direction.
• Provides technical guidance to peers.

Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.).
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting.
• Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serves as PM and completes PM functions for mid-size projects and spans cross functional areas.
• Works collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed.
• Ensures effective handoff from demand intake through DTS governance processes to project management.
• Responsible for quality review of team projects.
• Mentors and identifies training opportunities for teams.
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practice and standards for all technical duties of the department.
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develops and understands business reporting needs for end users.
• Participates in on-call and command center responsibilities.
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project, and department meetings to increase awareness and information flow.
• Assists in creation, forecasting issues, maintenance, adjustment and justification of project and/or team budget process, concepts, approvals.
• Aggregates applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups.
• Ensures that resources are available to work on priorities and align to appropriate strategies.
• Participates in vendor or industry user groups, community discussions, and/or Industry CAB sessions.
• Manages the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable).
• Attends and/or facilitates workgroup meetings, subcommittee meetings and/or hospital leadership meetings.
• Helps stakeholders complete ROI, benefit plan KPI, leading and lagging measures, if applicable.
• Provides detailed information regarding new projects to empower leaders to appropriately approve or decline work that is not critical or supports strategy.

Qualifications

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
• Possesses in-depth business and application knowledge and experience.
• Knowledge of system analysis and operating systems.
• Skilled in assessing needs and determining through documentation what the best approach might be.
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions.
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, correspondence, and process documents.
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public.
• Demonstrates knowledge of project management and control.

Requirements

• Operate computers and other IT equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work.

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Company Description

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.