[Hiring] Epic ECSA @TEKsystems

Role Description

• Develop and maintain automation scripts (e.g., using PowerShell) to streamline routine tasks, system deployments, and monitoring.
• Proactively analyze performance data to identify and resolve potential bottlenecks before they impact system stability and user experience.
• Own the end-to-end health, performance, and security of Epic web and service server infrastructure, from initial deployment to ongoing maintenance and optimization.
• Managing print queues and Epic printing infrastructure.
• Monitoring network and Web server activity for security breaches using intrusion detection techniques.
• Performing file system management.
• Installing and managing the application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs.
• Installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system.
• Understanding performance metrics, monitoring system performance, and troubleshooting issues.
• Assisting in the configuration and troubleshooting of integrated third-party software and peripherals.
• Applying platform and Epic upgrades and updates to production and non-production Web server components.
• Responding to emergency and after-hours issues.
• Engaging in capacity planning exercises to ensure adequate system resources.
• Collaborating with your technical teams and Epic to ensure proactive support.
• Writing and maintaining scripts to improve system management tasks.
• Participating in your change control process for all planned application and technical activities.
• Maintaining and testing processes related to business continuity.
• Following vendor and Epic best practices for hardware and software configuration.

Qualifications

• Expertise in Microsoft Windows server administration.
• Expertise in virtualization platforms such as Citrix XenServer, VMware ESXi, or Microsoft Hyper-V.
• Experience with hardware or software load balancing solutions such as F5 BIG-IP or NetScaler.
• Working knowledge of Microsoft Internet Information Services (IIS) administration; Network protocols and functionality including TCP/IP, Active Directory, Domain Name Services, FTP/SCP, and HTTP.
• Experience with scripting languages such as PowerShell for system administration and automation (Preferred).

Requirements

• Bachelor's Degree in computer science or information science or related or equivalent experience (Required).
• Epic Client Systems Administration - BLOB, Business Continuity Access, and Printing.
• Epic Client Systems Administration - MyChart, MyChart Mobile, and EpicCare Link.
• Epic Client Systems Administration Care Everywhere.
• Epic Client Systems Administration Hyperspace Web, Interconnect, and System Pulse.
• Travel required: Less than 25%.
• Experience Level: Expert Level.
• Job Type: Permanent position based out of Dallas, TX.

Benefits

• The pay range for this position is $110,000.00 - $145,000.00/yr.
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
• Best-in-class well-being programs.
• Annual, no-cost health assessment program.
• Blueprint for Wellness.
• healthyMINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 MyDay off.
• FinFit financial coaching and services.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy-up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities and so much more!

Work Environment

• Work requires handling light and simple weight material and equipment.
• Visual activity requires the ability to tolerate prolonged periods of close computer screens.
• Work requires speed, accuracy and adeptness to operate in system application.
• Fast-paced work environment.
• After hours, weekend and holiday work will occasionally be required as determined by the manager to support software/hardware patches, upgrades, downtimes and potential disasters.

Application Deadline

This position is anticipated to close on Sep 21, 2026.