[Hiring] Epic Certified Willow Analyst @Ellit Groups

Role Description

The Epic Certified Willow Analyst will configure, test, and implement inpatient pharmacy workflows across participating facilities. This role is part of the Ellit Groups implementation team supporting a large-scale Epic implementation. This role is a strong fit for Epic-certified analysts seeking full-cycle implementation experience in a complex, high-visibility healthcare environment.

Key Responsibilities

• Configure and test inpatient medication records, dispensing, and pharmacy workflows.
• Partner with Orders and ClinDoc analysts on medication ordering and administration workflows.
• Support pharmacy integrated testing and go-live readiness.
• Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
• Analyze operational requirements and system capabilities to propose effective solutions and apply workflow practices to system configuration.
• Perform unit, system, and integration testing per project standards and document outcomes.
• Identify, escalate, and help resolve risks and issues; refer complex issues to the appropriate level of support.
• Participate in change control processes and follow defined standards and best practices.
• Support go-live readiness, go-live, and post-go-live stabilization activities.
• Maintain open, professional communication with end users, client stakeholders, and colleagues, using key change management principles.
• Meet application deliverables and project timelines; produce weekly status reporting and time tracking as requested.

Qualifications

• Current Epic certification in Willow.
• Prior experience working with Epic in the assigned application, including implementation, build, optimization, or support.
• Strong understanding of healthcare workflows within the assigned application area.
• Excellent communication and follow-up skills, with a combination of technical, analytical, and customer service capabilities.
• Ability to work independently, exercise sound judgment, and manage multiple priorities.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel periodically to client sites.
• Ability to pass applicable background checks and site access requirements, including requirements for secure healthcare facilities.

Requirements

• Prior Epic implementation or go-live experience.
• Pharmacy background, such as pharmacist or pharmacy technician experience.
• Bachelor’s degree in Healthcare Administration, Information Management, Computer Science, or a related field, or an equivalent combination of education and experience.
• Experience in a multi-entity healthcare environment.
• Experience supporting behavioral health, correctional health, community health, rural health, or other safety-net organizations.
• Familiarity with applicable substance use disorder data confidentiality and healthcare privacy requirements.

Benefits

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A supportive, collaborative, and innovative work environment.
• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance.
• Medical and Dependent Care FSA.
• 401k Retirement Plan.
• 6 Paid Holidays and Flexible Paid Time Off.