[Hiring] Epic Bridges Consultant @Interscripts, Inc.

Role Description

NEMS is seeking a hands-on Epic Bridges Consultant to support the daily operations, troubleshooting, maintenance, and enhancement of an established Epic Bridges and Mirth Connect integration environment. This is not an architecture or redesign role; the focus is on managing active interfaces, resolving integration issues, building and testing HL7 connections, and ensuring reliable data exchange across healthcare systems. The ideal candidate is a self-driven interface analyst who enjoys solving complex integration challenges and can independently manage assigned tasks from analysis through resolution.

Key Responsibilities

• Monitor, maintain, and troubleshoot Epic Bridges interfaces and Mirth Connect channels.
• Perform root cause analysis on interface failures, HL7 message errors, and data integrity issues.
• Build, modify, test, and deploy healthcare interfaces utilizing HL7 standards.
• Support message types including ADT, ORM, ORU, SIU, and related workflows.
• Configure and maintain interface transformations and routing logic within Mirth Connect.
• Utilize Epic Sherlock and monitoring tools to identify and resolve interface issues.
• Manage error queues and ensure timely resolution of interface-related incidents.
• Document interface configurations, message mappings, workflows, and support procedures.
• Collaborate with IT teams, clinical stakeholders, and third-party vendors to support integration requirements.
• Track and manage work assignments through Jira or similar ticketing systems.

Qualifications

• Current Epic Bridges Certification (required prior to start date).
• Minimum 5 years of hands-on Epic Bridges and healthcare interface analyst experience.
• Strong experience with Mirth Connect, including JavaScript transformers and channel development.
• Solid understanding of HL7 v2.x messaging standards and segment structures including MSH, PID, ORC, and OBR.
• Experience troubleshooting interface issues, message failures, and data transmission errors.
• Proficiency in interface testing, validation, and deployment processes.
• Experience with Epic Sherlock and interface monitoring tools.
• Ability to work independently with minimal supervision and drive tasks to completion.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation abilities.

Preferred Qualifications

• Experience with DICOM integrations and radiology workflows, including PACS, RIS, and modality worklists.
• Familiarity with Federally Qualified Health Centers (FQHC), ambulatory care, or community healthcare environments.
• Experience working with Jira or comparable ticket management platforms.
• Knowledge of FHIR-based integrations and Epic interoperability solutions.
• Prior experience supporting healthcare integration environments in production settings.

Ideal Candidate Profile

• Hands-on technical contributor actively working with interfaces and integration engines.
• Comfortable troubleshooting production issues and resolving complex integration problems.
• Detail-oriented, proactive, and highly self-motivated.
• Able to balance multiple priorities while maintaining high-quality deliverables.
• Strong collaborator who can work effectively with technical and clinical teams.

Important Notes

• This is not a solution architecture, program management, or leadership position.
• Candidates whose recent experience is primarily focused on management or high-level design may not be a strong fit.
• Remote candidates may be considered; however, availability during Pacific Time business hours and active participation in meetings are mandatory.