[Hiring] EPIC Applications Analyst @Advocate Health

Role Description

This role will have on-call responsibilities and will be fully remote.

Schedule Details:

• Full-time, dayshift Monday - Friday from 8:00am-5:00pm.
• Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
• No relocation and no sponsorship or transfer of visa for this position now or in the future.

Pay Range: $38.20 - $57.30

Major Responsibilities:

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes for assigned Epic application(s).
• Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques.
• Prepare documentation for business requirements using case diagrams, data flow diagrams, data models, and object models.
• Evaluate whether a proposed solution meets the business and clinical needs.
• Translate user requirements into functional and technical design specifications.
• Prioritize requirements based on business needs and discuss the technological impact of business requirements.
• Perform applicable system(s) configuration that meets business requirements.
• Develop test plans, test cases, and test scripts to validate performance of all functions.
• Conduct effective unit, integration, system and end-user acceptance testing.
• Provide client and support training through development of training materials.
• Monitor system functionality and clinical and business processes instituting changes as needed.
• Effectively explain the functioning of the assigned application(s) and assist users.
• Develop and maintain product documentation including current workflows, requirements, and user manuals.
• Communicate project status and upgrades to clinic users.
• Manage multiple requests from multiple users and balance priorities.
• Schedule and manage application version upgrades for assigned applications.
• Assist with support and troubleshooting as needed.

Qualifications

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.
• Typically requires 3 years in an IT or clinical environment.

Requirements

• Experience in using applications, operating systems and databases.
• Experience in Epic and other Healthcare applications.
• Project management experience with ability to use project management software.
• Ability to work with minimal supervision, balance multiple tasks, and set priorities.
• Strong organizational and analytical skills.
• Strong written and oral communication skills.
• Demonstrated ability to translate user requirements into system specifications.
• Understanding of change management practices and procedures.
• Demonstrated understanding of technical components and their relation to applications.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.