[Hiring] Epic Analyst @Forrest Health

Role Description

Attend class, complete required testing and projects to obtain and maintain EMR system certifications as required/assigned. The certification process will provide software programming and configuration skills necessary to complete job duties.

• Participates in activities associated with workflow analysis, data collection, database customization, reporting, system testing, and user training to maintain a quality EMR.
• Aids in the responsibility for ongoing support of the EMR, including new installs, software updates, software upgrades, approved projects, and other assigned tasks via the helpdesk system during assigned shifts or on-call.
• Communicates with clinical/non-clinical staff both written and orally to understand needs and relay status updates related to their requests.
• Follows all policies and procedures while performing job duties.
• Communicates effectively with analysts, team leads, coordinators, and managers to ensure readiness and awareness of efforts to support assigned timelines.
• Evaluates release notes, project scopes, and/or user-reported requests to develop a build strategy for implementing approved and prioritized assignments.
• Handles multiple assignments in various stages of completion.
• Participates in meetings involving analysts, team leads, coordinators, managers, and operational stakeholders to gather data for assignments.
• Documents all work efforts associated with every assignment in a timely manner and with great detail to support audit reviews.
• Works assignments as prioritized and completes work based on associated timelines, making team leads and/or management aware of any known obstacles.
• Participates in the timely review and approval of change management requests for the EMR.
• Performs other job duties as assigned.
• If living within a 100-mile radius of campus, must be able to work from a home office setting as a telecommuter unless classified as on-campus status.
• Experienced telecommuters in good standing have the opportunity to transition to a remote commuter if they relocate outside a 100-mile radius of campus.
• Demonstrates knowledge and skills to appropriately communicate and interact with staff, patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.

Qualifications

• Minimum of Associate Degree preferred, or equivalent work experience required in a healthcare setting.
• Ability to learn new concepts and apply them to daily tasks.
• Detail-oriented, strong analytical, organizational, and problem-solving skills.
• Ability to troubleshoot, investigate, and solve issues related to the technical components of the system.

Requirements

• One year of work experience in a healthcare setting with demonstrated leadership characteristics is required.
• Some positions emphasize experience in patient care, patient accounts, registration, scheduling, claims, and/or health information management.
• Must have a working knowledge of hospital and/or outpatient operations and be able to use an analytical approach.
• Organizational ability and strong communication skills are required.
• EPIC Certification within 90 Days of Employment is required.

Benefits

• Exceptional oral and written skills are required.
• Ability to perform as a team member, cooperate with others, manage conflict, prioritize multiple tasks, exhibit leadership, and demonstrate self-motivation.
• Must be able to perform assignments for the design and analysis of clinical business needs.