[Hiring] Entity Management - Senior Manager/ Manager @GoGlobal

Role Description

The EMT Manager runs front-line delivery of Entity Management within a region — managing a delivery team and workload to meet quality, SLA, and compliance commitments. Reporting to a Regional Product Owner, you are accountable for day-to-day execution: supervising the team, handling client operations, and upholding global standards and controls.

Roles & Responsibilities

• Delivery Execution & SLA
  • Manage the EMT delivery queue and workload to meet volume, quality, and SLA targets.
  • Coordinate with outsourced partners where used, against agreed SLAs.
• Team Supervision
  • Supervise, coach, and develop a team of delivery specialists / analysts.
• Quality & Compliance
  • Uphold global EMT standards, SOPs, and statutory / regulatory compliance in every market served.
• Client & Stakeholder Handling
  • Handle client operational queries and escalations, keeping accounts informed and satisfied.

Key Performance Indicators

• SLA attainment and quality.
• Team productivity and utilisation.
• Compliance and control outcomes.
• Client satisfaction.

Qualifications

• Bachelor’s degree in a related field.
• 6+ years in entity management / corporate secretarial or business-services operations, including team supervision.
• Strong knowledge of statutory and entity-compliance processes.
• Organised, detail-oriented, and comfortable managing workload and people.

Requirements

• Experience across multiple markets.
• Exposure to delivery platforms and workflow tools.

Benefits

• We Measure Success by Results, Not Hours Worked.
• Autonomy to make decisions that create real impact.
• Focus on quality of outcomes rather than tracking time.
• No pressures from venture capital or private equity investors.
• Commitment to delivering great results as a process.
• Opportunities for outstanding employees to make partner and share in profits.
• Career opportunities across the world.
• Flexible work options, including fully remote work.

Company Description

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

• Business & Corporate Services provided:
  • Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
  • HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
  • Finance Solutions: Accounting & Tax