[Hiring] Enterprise Applications Engineer @NeoWork

Role Description

NeoWork is seeking a TrakSYS / MES Enterprise Applications Engineer to serve as a hands-on extension of our client's Systems Solutions team. In this role, you will support the configuration, troubleshooting, enhancement, and integration of Parsec TrakSYS and related enterprise systems across a manufacturing environment.

This is a delivery-focused engagement requiring deep TrakSYS expertise, strong manufacturing systems exposure, and the ability to collaborate closely with U.S.-based teams in a remote-first setup. You will help maintain system stability, improve manufacturing workflows, and ensure seamless data flow between MES, ERP, and other operational systems.

Qualifications

• 3–7+ years of hands-on experience with Parsec TrakSYS (configuration, screens, events, reports, and data models)
• Demonstrated experience integrating MES with ERP systems and other enterprise applications
• Proficiency in troubleshooting complex data and workflow issues in manufacturing environments
• Working knowledge of SQL, scripting, and/or data query tools used in MES/ERP contexts
• Strong communication skills in English with proven ability to collaborate with remote, U.S.-based teams
• Ability to work within U.S. business hours (full or significant overlap)

Requirements

• Experience with SAP, Oracle, or other major ERP platforms in a manufacturing context (Nice to Have)
• Familiarity with OPC, SCADA, or other industrial automation systems (Nice to Have)
• Background in discrete or process manufacturing environments (Nice to Have)
• Experience working in managed services or client-delivery roles (Nice to Have)

Responsibilities

• TrakSYS Configuration & Customization
  • Configure and customize Parsec TrakSYS to support manufacturing execution workflows
  • Develop and maintain TrakSYS objects, screens, reports, and event models
  • Support enhancements and new feature rollouts in line with production requirements
• MES Integration & Data Flows
  • Design and support integrations between TrakSYS and ERP systems (e.g., SAP, Oracle) and other operational tools
  • Build and maintain data pipelines, APIs, and reporting connections to ensure accurate, timely data flow
  • Troubleshoot interface issues and optimize data exchange between manufacturing and business systems
• Troubleshooting & System Support
  • Diagnose and resolve workflow, system, and data issues in live production environments
  • Partner with the client's Systems Solutions team to triage and close support tickets promptly
  • Document root cause analyses and contribute to a knowledge base for recurring issues
• Continuous Improvement
  • Identify opportunities to improve manufacturing workflows and system performance
  • Contribute to standards, best practices, and documentation for the MES environment
  • Participate in regular syncs with U.S.-based stakeholders to align on priorities and deliverables

Benefits

• Health insurance for contractors
• Holiday Extra Pay
• Work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs
• 100% home-based position
• Prioritization of mental health with mental health days to support well-being
• Performance-based incentives in addition to base salary
• Annual review and appraisal process
• Ample opportunities for professional growth and advancement within the company