[Hiring] Enterprise Application Administrator @Prenuvo

Role Description

We are looking for an Enterprise Application Administrator to join our Security and IT team and play a pivotal role in supporting business growth while maintaining scalability and security. As an Enterprise Applications Administrator, you will manage and optimize enterprise applications, including Salesforce and Intercom. You'll collaborate with stakeholders across multiple departments, provide user support, and help ensure the performance and security of enterprise systems.

• Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability.
• Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
• Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
• Document processes, configurations, and best practices for application management, integrations, and support.
• Manage Salesforce users, profiles, roles, permission sets, and access reviews.
• Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
• Coordinate Salesforce releases, testing, and deployment of new features.
• Provide Salesforce user training, onboarding, and ongoing support.
• Respond to support tickets raised by internal stakeholders.

Qualifications

• Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations.
• At least 5 years of general IT experience.
• Salesforce administrator certification.
• Experience administering Salesforce lightning, including configuration, customization, user management, workflows, and reporting.
• Strong understanding of cloud technologies and experience with enterprise SaaS application management.
• Knowledge of IT practices and experience implementing security measures for enterprise applications.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams, manage multiple stakeholder projects.
• Hands-on experience with Salesforce automation tools such as Flows.
• Experience creating and maintaining reports, dashboards, and analytics in Salesforce.
• Ability to translate business requirements into scalable solutions.

Requirements

• Experience with Health Cloud or Health Care sector.
• User support experience with various enterprise applications like Dialpad, Intercom, Zoom, Jira etc.
• Experience working with organizations with more than 500+ users.

Benefits

• An avenue to make a positive impact on people's lives and their health.
• Prenuvo provides free, whole-body scans to each team member.
• Growth opportunities are at the heart of our people journey.
• Building strong relationships is at the core of everything we do.
• Flexible vacation policy to encourage time away to restore.
• Comprehensive benefits package including health, dental, vision, and Mental Health coverage.
• The base salary for this role ranges from $80,000-$105,000 in local currency, depending upon experience.