[Hiring] Enrollment Manager @Evidence in Motion

Role Description

The Enrollment Manager plays a critical role in the success of EIM’s University Partnership (UP) Enrollment service line by leading and managing a team dedicated to driving student enrollment. This role serves as the primary relationship owner for assigned partner institutions and ensures growth through strong problem-solving, exceptional service, and student-centric best practices.

• Lead and supervise Enrollment Advisors through strategic direction, quality engagement standards, and personalized student advising to achieve enrollment goals.
• Coach and develop team members by providing targeted skills training, call coaching, and ongoing feedback to support KPI achievement and professional growth.
• Ensure compliance with regulatory guidelines, accreditation standards, and university partner policies by reinforcing expectations and monitoring adherence across team processes.
• Facilitate and manage tactical initiatives with University Partners by communicating expectations clearly and delivering a positive, solutions-oriented partnership experience.
• Evaluate and present performance data to internal and external stakeholders, including senior leaders.
• Monitor performance trends to inform decision-making and recommended changes.
• Define and manage workflows that support operational efficiency and enrollment growth, including setting goals, assigning responsibilities, and prioritizing tasks for teams and individuals.
• Problem-solve complex procedural or operational challenges while maintaining a professional and solution-focused approach, and improve processes as needed to enhance quality and outcomes.
• Delegate effectively by aligning tasks with team capabilities and workload distribution, ensuring smooth execution across the enrollment lifecycle.
• Collaborate with cross-functional teams (marketing, academics, operations) to ensure cohesive messaging and streamlined student experiences.
• Manage partner expectations by proactively addressing concerns, risks, or emerging issues.
• Perform other job-related duties, as assigned.

Qualifications

• Exceptional oral and written communication skills
• Strong interpersonal and influencing skills
• Ability to multi-task with strong problem solving and time management skills
• Knowledge of student-centered enrollment practices
• Ability to establish and maintain effective relationships with University Partners and prospective students
• Ability to work effectively with diverse populations
• Highly motivated and determined to meet and exceed target-driven goals
• Strong computer skills with ability to quickly learn new systems
• Ability to navigate ambiguity

Requirements

• Bachelor's degree or 5+ years of relevant experience
• Flexibility to work evenings and weekends, as needed.
• Ability to travel, to support university partners and EIM initiatives, as needed.
• Minimum of 3 years of admissions experience.
• Minimum of 3 years of leadership experience.

Benefits

• Starting pay $75,000