[Hiring] Enrollment Coordinator @MultiCare Health System

Role Description

The Enrollment Coordinator is an essential part of the enrollment process for supporting new referrals and onboarding new enrollees into the PACE program. The Enrollment Coordinator will collaborate with the Eligibility Coordinator, the Enrollment Specialist, and PACE operational leadership to ensure that enrollments are optimized, meet regulatory and best practice requirements for the PACE program.

• Coordinate new enrollment visits
• Facilitate communication between the Pharmacy Benefit Manager, Third Party Administrator, DSHS, CMS, and the PACE program regarding enrollment activities
• Document enrollment activities in Epic and RTZ
• Respond to new referrals
• Coordinate new enrollment handoff to the IDT
• Provide detailed enrollment data to operational leaders
• Create monthly referral management reports and keep updated

Qualifications

• Minimum two (2) years’ experience working with healthcare referrals
• Fundamental understanding of DSHS HCS and AAA programming
• Minimum two (2) years’ experience coordinating admission or enrollment to a community or healthcare system program OR two (2) years’ experience in case management support
• Demonstrated experience in creating and maintaining reports in Microsoft programs (i.e. Excel, Word, PowerBi)
• Experience in communicating data and process to operational leaders

Benefits

• Rooted in the local community
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued
• Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.