[Hiring] Engagement & Performance Analyst @State of Washington

Role Description

This home-based (remote) position is open to Washington residents and those living in Oregon and Idaho only. The Engagement & Performance Analyst (a Management Analyst 5 (MA5) position) plays a key role in strengthening organizational performance, workforce engagement, and operational effectiveness across the division.

• Identify business needs, analyze processes, and develop and implement improvements that strengthen operational efficiency, organizational health, and service delivery.
• Partner with division leaders and staff to support organizational change, employee engagement, and a culture of equity, inclusion, and belonging.
• Coordinate performance metrics, analyze data, and support performance improvement efforts that align division activities with agency priorities and demonstrate progress toward organizational goals.
• Plan and facilitate collaborative efforts across PCH to identify challenges, develop solutions, and implement improvements that support the division’s mission and vision.

Qualifications

• Eight (8) or more years of experience leading complex organizational improvement, strategic planning, and cross-functional initiatives.
• Associate’s degree or higher, and seven (7) or more years of experience leading complex organizational improvement, strategic planning, and cross-functional initiatives.
• Bachelor’s degree or higher in business administration, public or health administration, public health, or a related field, and six (6) or more years of experience leading complex organizational improvement, strategic planning, and cross-functional initiatives.

Requirements

• Leading complex, cross-functional initiatives and advising senior leaders.
• Strategic and operational planning, including setting priorities, aligning resources, managing risk, and supporting implementation.
• Continuous improvement and organizational change management practices.
• Performance management, including developing and using performance measures.
• Analyzing quantitative and qualitative information and communicating findings, recommendations, and results to leadership.
• Supporting diversity, equity, inclusion and belonging (DEIB) initiatives and bringing a DEIB lens to organizational improvement, change management, and/or strategic planning efforts.
• Advanced proficiency with Microsoft 365 tools to support collaboration, organizational effectiveness, and decision-making.
• Experience using SharePoint or comparable tools to organize information, support knowledge management, and maintain effective work systems.
• Experience creating process maps, visual models, or other visual tools to communicate complex processes and systems.

Preferred Qualifications

• Experience with organizational development, employee engagement, and workforce development.
• Experience leading or supporting process improvement and organizational change initiatives.
• Experience developing policies, procedures, frameworks, or organizational systems.
• Experience developing performance measures, key performance indicators, or scorecards.
• Results-Based Accountability (RBA) or Organizational Change Management (OCM) certification, formal training, or relevant applied experience.
• Experience facilitating or leading executive-level workshops, virtual meetings, or large engagement sessions, and supporting inclusive participation in such activities.

Benefits

• Access to a comprehensive benefits package that supports health, financial well-being, and work-life balance.

Company Description

We're nearly 2,700 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.