[Hiring] Enablement Engineer @Appdome

Role Description

In this role, you will focus on customer retention and growth by building trusted relationships, understanding customers’ security objectives, and driving successful outcomes.

The Enablement Engineer (EE) is a technical advocate for Appdome in pre-sales, trials, onboarding, and upsell engagements. This role partners with Sales and Service Delivery to demonstrate Appdome’s value, remove technical barriers, and enable prospects, partners, and customers to succeed with Appdome across their lifecycle.

In this role you will introduce Appdome to prospects and partners through compelling presentations and product demonstrations. Responsibilities include:

• Deliver Appdome platform demos and technical presentations.
• Train partners and sales teams on positioning and technical usage.
• Maintain updated CDA templates, RFP materials, and enablement assets.
• Represent Appdome at partner events, webinars, and industry sessions.
• Use Appdome product and new features with a critical eye, raise bugs, provide feedback, and suggest improvements to ensure product quality.

Enablement includes all pre-sales and upsell enablement, POV leadership, onboarding, training, and partner enablement, as well as active engagement with customers on new offerings.

Qualifications

• Strong understanding of mobile application architecture, including client-server communication, APIs, and SDK integration.
• Hands-on experience with application security concepts such as encryption, authentication, certificate pinning, runtime protection, and threat models.
• Ability to analyze mobile app behavior using logs, debuggers, proxies (e.g., network traffic inspection), and monitoring tools.
• Familiarity with cloud-native SaaS platforms, including deployment models, subscription licensing, and feature-based packaging.
• Experience supporting technical evaluations, proofs-of-concept, or trials in customer-facing environments.
• Proven ability to translate customer business objectives into technical requirements and solution designs.
• Experience leading technical workshops, demos, and enablement sessions for diverse audiences (developers, security teams, executives).
• Strong capability to own technical success during trials, POVs, and onboarding engagements.
• Comfortable acting as a technical authority in sales cycles without being.
• Ability to support upsell and expansion motions by identifying technical value and aligning it with customer needs.
• Experience working with partners, resellers, or system integrators, including technical onboarding and ongoing enablement.
• Skilled at managing multiple stakeholders across Sales, Product, Engineering, and Customer Success.
• Ability to advocate for customer needs internally and influence product roadmap and feature prioritization.
• Comfortable handling high-stakes customer interactions, including escalations and executive-facing meetings.

Requirements

• Strong technical knowledge of mobile applications, Android and iOS platforms, and application security fundamentals highly preferred.
• 5+ years of experience in a customer-facing technical role, such as solutions engineering, technical enablement, implementation, or technical consulting.
• Proven ability to scope technical requirements, define success criteria, and lead proofs of value and technical evaluations.
• Excellent presentation and communication skills, with the ability to deliver product demonstrations and explain technical concepts to diverse audiences.
• Experience delivering customer onboarding, hands-on workshops, and technical training.
• Strong troubleshooting and problem-solving skills, with ownership of technical issues through resolution.
• Ability to collaborate across Product, Sales, and Service Delivery teams while managing multiple customer engagements.
• Ability to connect product capabilities to customer goals and support ongoing adoption and expansion.
• Successful experience in start-up and large company environments.
• Bachelor’s degree in a related field.
• This role is based in either Manila, Philippines, or Singapore.
• Applicants must currently reside in one of these locations and be legally authorized to work in their country of residence.
• Fluency in written and spoken English is required.

Benefits

• Actual compensation as well as title, are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications, among others.
• The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Company Description

Appdome is a fast-growing SaaS company specializing in innovative security, defense, anti-fraud and anti-bot solutions for mobile applications. We provide enterprise customers with cutting-edge AI-driven technology with a no-code solution and platform for building, releasing, monitoring, and managing Appdome-protected mobile applications.