[Hiring] Email Security Analyst @Centific

Role Description

We are looking for detail-oriented and analytical individuals to join our Email Grading team. The role focuses on reviewing and analyzing emails and related artifacts to determine whether messages are phishing, spam, bulk, legitimate, or otherwise suspicious. Graders are expected to apply project guidelines consistently, make accurate classification decisions, and maintain established quality and productivity standards.

Key Responsibilities

• Review and analyze emails to determine the appropriate security classification based on established project guidelines.
• Evaluate available email information and related artifacts such as:
  • email content
  • headers
  • links
  • attachments
  • domains
  • IP information
  • reputation information
• Classify emails into applicable categories such as:
  • Phish
  • Good
  • Spam
  • and other project-defined classifications.
• Identify and accurately mark potentially malicious URLs associated with phishing emails.
• Apply grading guidelines consistently and maintain a strong focus on accuracy and quality.
• Meet established production and productivity expectations after completing the required learning and onboarding period.
• Learn from grading conflicts and feedback and adjust decisions as guidelines and threat patterns evolve.

Qualifications

• Strong analytical skills and the ability to make logical, evidence-based decisions.
• High attention to detail, especially when reviewing similar-looking emails, URLs, domains, and other security indicators.
• Ability to understand detailed guidelines and apply them consistently across different scenarios.
• Good problem-solving skills and willingness to investigate ambiguous cases before reaching a decision.
• Ability to learn new concepts quickly and adapt when guidelines are updated.
• Strong written communication and teamwork skills.
• Ability to balance quality and productivity in a production environment.
• Ability to recognize patterns and suspicious indicators across different email scenarios.

Requirements

• Basic understanding of email security, phishing, spam, BEC, URLs, domains, or cybersecurity concepts.
• Previous experience in email analysis, security operations, content review, data analysis, trust & safety, or other classification/review work.

Benefits

• Payrate: $26/hr

Company Description

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.