[Hiring] Email Developer @Wikimedia Foundation

Role Description

The Wikimedia Foundation is looking for an Email Developer (Fundraising) to join the Online Fundraising team, reporting to Email Manager, Fundraising products. As the Email Developer (Fundraising), you will play a critical role in the online fundraising team’s year-round, multilingual fundraising and engagement campaigns, with a particular focus on email production.

The Email Developer (Fundraising) will provide professional expertise in executing our fundraising campaigns, including:

• Leading the production of bug-free email and banner templates that render identically across browsers, clients, and devices.
• Implementing automated email journeys.
• Identifying process improvements and revenue optimizations.

You are responsible for:

• Working closely with the Senior Email Campaign Specialists to code emails and provide donors with high-quality messages optimized for their own language and culture.
• Coordinating with Senior Email Campaign Specialists and other teams to successfully fulfill the campaign strategic plans, including timelines, new features, and A/B tests.
• Developing professional expertise in Wikimedia email and other digital fundraising procedures and applying them to resolve a variety of challenges of moderate scope.
• Guiding and assisting the Campaigns team to understand nuances of our Email Service Provider (ESP), so that emails can be coded in the most optimal way.
• Providing comprehensive quality assurance to ensure emails are error-free and functioning properly.
• Assisting with prioritization of tracking management and development of projects in our systems.
• Assisting with segmentation of audiences for email campaigns.
• Coordinating with Associates to clean up code in templates and maintaining archives.
• As needed, supporting the Growth & Campaigns team with web development of banners on Wikipedia.
• Supporting documentation and summaries for posterity.

Qualifications

• 1+ years experience coding HTML emails.
• Solid proficiency with HTML, CSS.
• Experience with creating dynamic content and personalization for email.
• Experience with project coordination and working in a highly collaborative environment.
• Strong attention to detail with a commitment to quality assurance.
• Strong organizational skills and ability to juggle day-to-day responsibilities alongside longer-term projects.
• (optional) If you have one, we’d love to see your email portfolio!

Company Description

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely.

• We host Wikipedia and the Wikimedia projects.
• We build software experiences for reading, contributing, and sharing Wikimedia content.
• We support the volunteer communities and partners who make Wikimedia possible.
• We advocate for policies that enable Wikimedia and free knowledge to thrive.
• The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations.
• We receive donations from millions of individuals around the world, with an average donation of about $15.
• The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
• As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace.
• The Wikimedia Foundation is a remote-first organization with staff members including contractors based in 40+ countries.