[Hiring] Email Delivery Consultant @MissionWired

Role Description

We are seeking an experienced Email Deliverability Consultant to join us on a 4-5 month contract, up to 15 hours per week, during the upcoming high-volume season. The person in this role will serve as MissionWired’s primary technical lead on email deliverability:

• Monitoring account health
• Identifying risks before they become crises
• Leading mitigation efforts when performance declines
• Translating complex technical signals into clear recommendations for internal teams and clients

This is an ideal opportunity for someone with deep experience managing deliverability in high-volume environments and who understands that inbox placement is mission-critical to fundraising, advocacy, mobilization, and revenue performance.

If you’re excited about helping our teams stay proactive and strategic about email deliverability, we want to hear from you!

Qualifications

• 4+ years of direct, hands-on experience in email deliverability, preferably in an agency or other high-volume sending environment
• Demonstrated success diagnosing and problem solving for deliverability issues, authentication failures, and mailbox-provider escalation scenarios
• Deep working knowledge of email authentication and sender infrastructure, including SPF, DKIM, DMARC, alignment, and current bulk-sender expectations from major mailbox providers
• Strong experience with deliverability monitoring and reputation tools, ideally Inbox Monster, or similar platforms such as Everest/Validity
• Ability to interpret technical deliverability signals and recommend actions under tight timelines
• Clear communication skills, with the ability to explain technical concepts to non-technical internal stakeholders and clients
• Experience working cross-functionally with strategists, email production teams, account teams, and vendors
• Strong judgment and responsiveness in fast-moving environments where campaign timing and inbox performance are business-critical
• Comfort working independently as a consultant while still collaborating effectively with internal teams

Requirements

• Proactively monitoring deliverability health across a roster of 60+ nonprofit and political clients, identifying reputation issues, inbox placement dips, authentication failures, and blocklist risks before they affect campaign performance
• Serving as MissionWired’s lead technical resource on deliverability incidents, including diagnosing root causes and recommending practical, time-sensitive next steps
• Leading mitigation efforts with mailbox providers, ESPs, and external partners
• Reviewing and advising on email authentication and sending infrastructure, including SPF, DKIM, DMARC, alignment, domain configuration, and related sender requirements
• Using Inbox Monster and/or comparable deliverability platforms (Everest/Validity) to interpret inbox placement, reputation, complaint, and seed-test data and convert it into actionable recommendations for client teams
• Advising internal teams and clients on best practices
• Partnering with client-facing teams to explain technical issues and join client conversations as needed
• Helping teams distinguish between technical infrastructure problems, list-quality issues, content-related issues, and broader sender-reputation challenges
• Building repeatable processes, documentation, and internal guidance
• Training and mentoring internal team members on email deliverability fundamentals, emerging sender requirements, and common warning signs
• Serving as the primary relationship manager for deliverability-related vendor coordination
• Supporting best-practice planning for high-volume fundraising and advocacy moments

Benefits

• Pay rate for this role is $55 - $75/hour depending on experience, up to 15 hours per week
• Freelance roles are 1099/Independent Contractors and not eligible for employee benefits