[Hiring] Elite/Lead Service Technician @Xylem

Role Description

The Elite/Lead Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. This role is responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers.

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with little to no supervision
• Works independently and has ability to lead/coach/guide/motivate

Qualifications

• HS diploma or equivalent
• Capable of obtaining a CDL, class A or B with applicable endorsements
• Preferred: Technical military background
• Preferred: Tech Cert, Degree or industry specific license(s)

Requirements

• Some travel required
• 20%-80% travel depending on division & location (overnight stays, away from home)
• Ability to obtain all required customer clearances (TWIC, DISA, etc.)
• Ability to obtain DOT Medical card
• Clean driving record
• Work experience preferred
• 5 to 7 years of technical work experience
• Driving Requirements:
• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Forms:
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On Duty Hours Road Test
• Copy of Driver’s License
• Copy of Medical Certificate

Benefits

• Paid Volunteer Program, Xylem Watermark
• Prioritization of employees' well-being through inclusion and belonging
• Employee Resource Groups (ERG)

Company Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.