[Hiring] eCommerce Operation, Sr. Manager @Bio-Rad Laboratories

Role Description

The role operates at both strategic and executional levels: shaping long-term operational roadmap and investment priorities while remaining directly engaged in launch and escalation details. It serves as the operational link between customer-facing strategy and the technical execution that supports it, in a remote, cross-functional capacity.

The role centers on translating customer opportunities into executable integration plans:

• Reviewing B2B connections such as punchout, EDI, and cXML.
• Partnering with eBusiness Development Managers to define approach and timeline.
• Coordinating with IT and Digital Product on readiness criteria.
• Leading UAT and release readiness reviews alongside Sales Operations, Customer Experience, and Finance.
• Refining SOPs and playbooks that standardize operations.
• Engaging marketplace or procurement platform partners on performance expectations and governance.

How You’ll Make an Impact:

• Provide strategic and operational ownership of B2B and eProcurement integrations (e.g., punchout, EDI, cXML).
• Define standards, onboarding models, and success criteria while partnering with IT, digital product, commercial operations, and customers.
• Lead relationships with third-party marketplaces and procurement platforms.
• Set performance expectations, governance models, and escalation paths aligned to enterprise commercial and customer experience objectives.
• Own operational UAT strategy and release readiness for new eCommerce and B2B capabilities.
• Ensure workflows, integrations, controls, and downstream processes are validated prior to launch.
• Define, document, and govern end-to-end B2B eCommerce operational processes, SOPs, and playbooks.
• Serve as a senior operational partner across eCommerce, IT, Digital Product, Finance, Order Management, and Customer Experience teams.
• Influence priorities, roadmaps, and investment decisions.

Qualifications

• Education: Bachelor’s or Master’s degree in Business Administration, Life Sciences, or related field preferred.
• Work Experience: Minimum 10+ years of experience in strategy development and execution (required).
• Deep knowledge of enterprise B2B eCommerce operations, eProcurement ecosystems, and digital purchasing models.
• Expertise with procurement integrations such as punchout catalogs, EDI, OCI, and cXML.
• Strong understanding of marketplace platforms, vendor governance, and commercial operating models.
• Knowledge of order management, pricing, invoicing, master data, and downstream fulfillment processes.
• Ability to operate at both strategic and executional levels, setting direction while remaining hands-on when needed.

Benefits

• Competitive medical plans for you and your family.
• Free HSA funds.
• New fertility offering with stipend.
• Group life and disability.
• Paid parental leave.
• 401k plus profit sharing.
• Employee stock purchase program.
• New upgraded and streamlined mental health platform.
• Extensive learning and development opportunities.
• Education benefits.
• Student debt relief program.
• Pet insurance.
• Wellness challenges and support.
• Paid time off.
• Employee Resource Groups (ERG’s).
• And more!

Compensation

The estimated base salary range for this position is $125,500 to $216,400 at the time of posting. This range is inclusive of all geographic locations within the United States. Actual compensation will be provided in writing at the time of an offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.

EEO Statement

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Agency Non-Solicitation

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Fraud Alert

Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams.