[Hiring] E-commerce Operations & Creative Assistant @Valatam

Role Description

This candidate will be supporting e-commerce operations and creative production in a fast-paced environment. The position requires strong organization, clear communication, and the ability to manage multiple workstreams independently while ensuring tasks are tracked and completed on time.

Key Responsibilities

• Process and monitor daily orders, returns, and exchanges.
• Coordinate and track inventory and stock transfers with warehouses and partners.
• Provide timely customer service and communicate clearly with internal and external stakeholders.
• Update website imagery and assist with product page updates.
• Support retailer onboarding with catalogs and sales materials.
• Create and adapt creative assets using Canva, Photoshop, and AI tools.
• Develop basic marketing materials such as postcards, price lists, and one-sheets.
• Provide administrative support to the CEO and operations team as needed.

Qualifications

• English (C1/C2) and Spanish.
• 2+ years of experience with E-commerce platforms.
• Experience with tools like Asana, Canva, Photoshop (or equivalent), AI tools, Google Sheets / Google Docs (or equivalent).
• Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
• Bachelor’s or Associate’s degree preferred.

Benefits

• Hourly rate starting at USD 1288$/month (final rate will be experience-based).
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after meeting eligibility criteria).
• Birthday / Anniversary bonuses + Gym / Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.