[Hiring] Dynatrace Technical Architect @DXC Technology

Role Description

DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.

Location: Remote work available

Responsibilities

• Observability Architecture & Strategy
  • Define and own the end‑to‑end observability architecture using Dynatrace across on‑prem, cloud, and hybrid environments.
  • Design scalable, secure, and resilient monitoring and APM architectures aligned with enterprise standards.
  • Establish observability best practices, standards, and patterns for applications, infrastructure, networks, and cloud services.
  • Translate business and operational requirements into Dynatrace platform design and roadmap.
• Dynatrace Platform Design & Implementation
  • Lead the design, deployment, and configuration of Dynatrace (Managed/SaaS) including Cluster, OneAgents, ActiveGate, extensions, and integrations.
  • Architect solutions for APM, Infrastructure Monitoring, DEM (RUM & Synthetic), Log Monitoring, and Cloud Observability.
  • Ensure optimal design for performance, high availability, and scalability of the Dynatrace platform.
  • Define data organization standards (tenant, management zone, tagging, etc) and access control.
• Integration & Automation
  • Design and implement integrations with:
    • CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub) – Good to have.
    • ITSM tools (e.g., ServiceNow)
    • Cloud platforms (AWS, Azure, GCP)
    • Containers and orchestration platforms (Kubernetes, OpenShift)
  • Drive automation of monitoring, alerting, and remediation using Dynatrace APIs, workflows, and SRE practices.
  • Enable shift‑left observability and DevSecOps monitoring use cases.
• Vendor & Platform Roadmap Management
  • Act as the technical liaison with Dynatrace for architecture discussions, escalations, and roadmap alignment.
  • Evaluate new Dynatrace features and drive adoption of next‑generation capabilities.
  • Contribute to platform evolution, upgrades, and long‑term observability strategy.
• Documentation & Knowledge Enablement
  • Produce and maintain architecture diagrams, standards, runbooks, and design documents.
  • Define operating models and handover processes for support teams.
  • Support training initiatives and knowledge transfer across teams.

Qualifications

• Strong communication and executive level presentation skills.
• Extensive experience with Dynatrace implementations.
• Strong Applications and Infrastructure system design patterns and solutions knowledge in both traditional and cloud environments.
• Dynatrace Implementation or Administration professional certification.
• Canadian permanent resident or citizen.
• 8-15 years of experience.
• Bachelor’s degree in Computer Science is preferred but not necessary.
• Solid and verifiable analytical and problem-solving capabilities.
• Excellent decision-making skills.
• Experience working in on-shore/offshore model.

Benefits

• DXC is an equal opportunity employer. We welcome the many dimensions of diversity.
• Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
• DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.
• Flexible work model prioritizing in-person collaboration while supporting wellbeing and productivity.
• Commitment to fostering an inclusive environment where everyone can thrive.