[Hiring] Dynamics 365/Power Platform - Techno-Functional Consultant @NTT DATA Services

Role Description

We are seeking a highly skilled Senior Dynamics 365 CE & Power Platform Techno-Functional Consultant to support solution discovery, business analysis, functional design, technical solution design, development, and advanced troubleshooting across our Microsoft Dynamics 365 and Power Platform ecosystem. The successful candidate will combine deep functional knowledge of Dynamics 365 Customer Engagement (CE) with strong hands-on technical capabilities across Power Platform, Dataverse, integrations, extensibility, and ALM/DevOps.

This is not solely a development role. The consultant must be comfortable working directly with business stakeholders to understand business problems, analyze and document processes and requirements, identify solution options, and translate those requirements into scalable enterprise solutions.

The ideal candidate will be equally comfortable:

• Facilitating a requirements workshop
• Configuring a Dynamics 365 solution
• Designing a Dataverse data model
• Defining integration requirements
• Reviewing a plugin or JavaScript implementation
• Troubleshooting production issues
• Working with development teams through delivery

Qualifications

• Significant professional experience delivering enterprise solutions using Microsoft Dynamics 365 CE and Power Platform
• Minimum of 5 years experience across all stated skills
• Strong functional knowledge of the Dynamics 365 CE platform and its underlying business-process capabilities
• Strong experience with Dynamics 365 Customer Service and Field Service
• Ability to translate complex business processes into appropriate Dynamics 365 configurations and solution designs
• Strong understanding of security concepts
• Understanding of Dynamics 365 and Power Platform licensing implications is considered an asset

Requirements

• Demonstrated experience performing business analysis within enterprise application implementations or sustainment environments
• Strong requirements elicitation and stakeholder-management skills
• Experience facilitating discovery sessions, requirements workshops, process-mapping sessions, and solution-design workshops
• Ability to create clear user stories, acceptance criteria, process flows, use cases, functional specifications, data requirements, and solution documentation
• Experience performing fit-gap analysis
• Strong ability to communicate technical concepts to non-technical stakeholders
• Advanced experience with Model-Driven Apps, Canvas Apps, Power Automate, Dataverse, Business Process Flows, Power Pages, and Power BI integration
• Strong hands-on development experience with C#, JavaScript/TypeScript, Dataverse Web API, and Custom APIs
• Experience designing and supporting integrations between Dynamics 365/Dataverse and external enterprise applications
• Strong experience with Azure DevOps and Git-based source control
• Strong analytical and problem-solving skills
• Excellent verbal and written communication

Benefits

• Being available to work Eastern Time Zone hours is a must for this role