[Hiring] Dynamics 365 CRM Functional Consultant @Yadimen Consulting Limited

Role Description

A Dynamics 365 Customer Engagement estate needs a business-facing functional consultant who can run the work in German. You will sit between the business and the delivery team: working out what the business needs, deciding how Dynamics should meet it, and writing it down so the team can build it. This is a functional role, not a development one.

• Run requirement and process workshops with German-speaking business users, in German.
• Produce the fit gap: what configures, what needs customising, and what the business changes instead.
• Write the target process and solution design at a level a delivery team can pick up, and defend it with the business.
• Take the business through testing and sign-off, and support them into live use.
• Report findings, risks and options to the programme in English.

Qualifications

• 6 to 7 years of experience with D365 Customer Engagement (or Dynamics CRM) as a functional consultant or business analyst.
• Experience in Sales, Customer Service, or both.
• Discovery and fit gap work as a named deliverable, with the written work to show for it.
• Fluent German, good enough to run a workshop and write a design in it.
• Fluent English.
• Comfortable working remotely with business stakeholders you have not met in person.

Requirements

• Fully remote position.
• Must be based in the UK or Europe with the right to work where you are.
• Contract through Yadimen Consulting Limited, a financial services IT consulting company.

Benefits

• Contract, day rate. Rate: TBD.