[Hiring] Drug Screening Specialist @VerifiedFirst

Role Description

The Drug Screening Specialist will serve as an extension of our team, processing and communicating with clients about their drug screening orders. This position requires high attention to detail, accuracy, and efficiency. We need team members with integrity and dependability. This position handles extremely sensitive information, and an ethical disposition is required.

• Monitor and process all drug screen orders that clients place;
• Monitor, accurately interpret, and complete results in the client’s files;
• Provide our clients with Occupational Health Document(s);
• Understand and apply guidelines in search criteria;
• Contact vendors to obtain information as needed;
• Conduct quality assurance on files that are open past a reasonable time;
• Interpret drug screen results for internal departments upon request;
• Analyze data appropriately while following strictly regulated compliance procedures and quality standards;
• Follow policies, procedures, and assigned workflows set by the Product Operations Manager;
• Learn and retain complex information, and apply it to specific job situations;
• Meet team productivity and accuracy standards;
• Interfacing with clients/applicants as needed;
• Performs other duties as needed.

Qualifications

• High School Diploma or equivalent required. Some college preferred;
• 1+ year(s) of experience in an office setting is strongly preferred;
• Working knowledge of G-Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Able to sit at a desk and work on a computer for prolonged periods;
• Ability to enter data into a computer quickly and accurately;
• Previous drug screening experience required.

Requirements

• Ability to maintain regular and punctual attendance;
• Ability to multitask, problem-solve, quickly adapt, and be process-oriented with high attention to detail;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and systems;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Benefits

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.