[Hiring] Donor Relations Officer @f8cd8b83-c74d-4415-bc10-181b187e0d74

Role Description

A Donor Relations Officer fundraises for Oliver Gospel by compiling, managing, and cultivating a portfolio of major donors. They maintain curated annual giving plans with detailed profiles for each portfolio donor to strategically increase their annual giving with compelling offers and a personalized relationship with the mission.

This is a fully remote position. Employees are expected to maintain a professional home office environment that supports productivity, confidentiality, and reliable communication. While the position is primarily remote, occasional on-site attendance at Oliver Gospel locations, meetings, donor events, training, and organizational activities are required based on business needs.

Qualifications

• Ability to work successfully in a fully remote environment with minimal supervision
• Access to reliable high-speed internet and professional, distraction-free home workspace
• Ability to attend occasional on-site meetings, events, training, and Mission activities as required
• Ability to maintain confidentiality and protect organizational information while working remotely
• Valid South Carolina driver’s license
• Bachelor’s Degree or equivalent experience in a related field
• Experience in customer service, college admissions, sales, or nonprofit fundraising
• Experience in public speaking
• Knowledge of customer relationship management software and data management software
• Knowledge of PC-based software and Microsoft suite products

Requirements

• Identify, cultivate, and steward major donor relationships
• Compile and manage a qualified portfolio of major donors to increase their financial contributions to Oliver Gospel Mission
• Create and maintain detailed portfolio donor profiles with biographical information acquired through strategic conversations and online research
• Develop curated annual giving goals for each portfolio donor based on historical giving behavior, donor type, wealth, age, known assets, and outside philanthropy data
• Maintain regular contact with portfolio donors through personal visits, breakfast/lunch meetings, calls, emails, texts, handwritten notes, and more
• Capture detailed communications notes with donors in the donor database system
• Identify unique funding opportunities within organizational budgets and develop compelling offers, proposals, and presentations to solicit donations to fund designated needs
• Develop and implement effective strategies for engaging major donors and increasing their monetary value to the mission
• Engage in seasonal fundraising campaigns targeting various segments of donors within Oliver Gospel’s donor file to achieve campaign goals
• Provide the supervisor with donor information, reports, and analytics as needed
• Conduct educational and informative presentations and tours
• Represent Oliver Gospel at community or partner events
• Generate large sponsorships and donations for special events
• Respond to donor questions, problems, or grievances
• Perform other duties as assigned

Remote Work Responsibilities

• Maintain regular business hours and remain available and responsive during scheduled work hours.
• Utilize Microsoft Teams, email, phone, and other approved communication platforms to collaborate effectively with staff.
• Attend virtual meetings and report to Oliver Gospel Mission locations for meetings, events, trainings, or other business needs when requested.
• Maintain a secure and professional remote work environment that protects confidential information.
• Ensure reliable internet connectivity and technology necessary to perform assigned job duties.
• Communicate proactively with the Director of Development regarding work progress, availability, and any issues that may impact productivity.

Core Competencies

• Excellent relational, written, and oral communication skills
• Strong organizational and research skills
• Flexibility and adaptability
• Strong public speaking skills, ability to engage and persuade others
• Excellent attention to detail
• Creative self-starter, confident, and professional
• Integrity in dealing with people, finances, and confidential information
• Servant attitude

Mental and Physical Demands

• Ability to work in a changing, growth-oriented environment
• Ability to concentrate and apply mental processes
• Ability to build relationships and rapport with donors
• Ability to respond appropriately to stressful situations
• Ability to work with disruptions, critical issues and emotional individuals
• Ability to work independently and as part of a team
• Ability to move seamlessly from one task to another
• Ability to participate in travel experiences
• Ability to effectively perform job duties from a remote work environment using organization approved technology and communication platforms
• Ability to move about inside the facility to engage employees, residents and/or guests
• Ability to operate a computer, phone, and other office equipment for long periods of time
• Ability to climb stairs, bend, squat, kneel, and reach upward and/or outward in performing tasks
• Ability to frequently lift, carry, push and/or pull items weighing up to 10 pounds
• Ability to engage in limited exposure to publicly transmitted diseases, such as colds, viruses, etc.