[Hiring] Document Specialist @IU Health

Role Description

The RCS - Document Specialist is responsible for executing team functions within IU Health Revenue Cycle Services. The role ensures that quality standardized work processes meet established quality standards and result in consistent outcomes that compare favorably to federal, state and hospital standards, policies and procedures.

Key Responsibilities

• Execute team documentation functions within Revenue Cycle Services, ensuring compliance with documented standards.
• Accept feedback from leadership to identify barriers and improve processes.
• Meet departmental productivity and quality standards consistently.
• Handle verbal and written communication effectively with team members and customers.
• Escalate questions, issues, and key decisions appropriately to support service quality and compliance.
• Demonstrate a commitment to IU Health’s mission, vision, and values by exhibiting behaviors aligned with purpose, excellence, compassion, and teamwork.

Qualifications

• Requires understanding of medical record requirements, regulations and policies.
• Requires a high level of interpersonal, problem solving and analytical skills.
• Requires effective written and verbal communication skills in both individual and group settings.
• Requires the ability to meet objectives and standards.
• Preferred payer or insurance authorization experience is a plus!

Benefits

• Access to diverse opportunities for personal and professional growth.
• Advanced clinical training and leadership development.
• Promotion opportunities and cross training development.