[Hiring] Document Management Specialist @TEKsystems

Role Description

The Document Management Specialist is responsible for accurately processing, categorizing, and entering documents. This role is ideal for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced environment where accuracy and timely processing are essential.

Key Responsibilities

• Document Management
  • Review and categorize incoming documents in OnBase according to document type, program guidelines, and work instructions.
  • Identify and escalate incomplete or urgent documents to supervisors.
  • Promptly report OnBase system outages or other issues that may impact document processing.
  • Communicate significant increases in document volume to supervisors to support timely processing.
• Data Entry & Quality Review
  • Accurately and efficiently enter information from documents.
  • Review documents for missing, incomplete, or incorrect information.
  • Identify and communicate recurring documentation issues or non-conforming materials.
  • Follow established procedures for reporting Adverse Events and Product Complaints.
  • Maintain accuracy and productivity while managing document-processing workloads.

Qualifications

• Document management and document processing
• Data entry and accurate recordkeeping
• Experience working with document management systems
• Strong attention to detail and organizational skills
• Ability to identify errors or missing information
• Ability to follow SOPs, work instructions, and established procedures consistently

Requirements

• Experience with document management, data entry, records processing, or similar administrative work
• Call center experience is a plus
• Ability to meet training and compliance deadlines
• Comfortable handling repetitive, detail-oriented work
• Ability to adapt to changing priorities and workload volumes
• Willingness to take on additional tasks and projects as needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Morrisville, NC.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 2, 2026.