[Hiring] District Asset Protection Manager @The Home Depot

Role Description

The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation.

• Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs.
• Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives.
• Ensure stores are driving a safety culture by promoting safety initiatives.
• Ensure post orders are followed and understood by 3rd Party Guards.
• Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives.
• Build relations and engage with Government Relations and Law Enforcement for localized support.
• Ensure safety of parking lots along with safety strategies and processes.
• Perform timely entry of internal cases into the case management system in accordance with AP Policy.
• Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT).
• Build partnerships with local law enforcement to strengthen THD's brand.
• Review and analyze shrink performance within the district and by store location.
• Make hiring decisions and take disciplinary action including termination.
• Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed.
• Conduct performance reviews and utilize performance management to address performance opportunities.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Working knowledge of Microsoft Office Suite.
• Working knowledge of presentation software (e.g., Microsoft PowerPoint).
• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
• Excellent written and verbal communication skills.
• Licensure/certification to comply with requirements that vary by location.

Requirements

• The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job.
• 3+ years multi-unit retail AP experience.
• Lead a team with a focus on external/internal theft.
• Conducting internal investigations to include interviews.
• Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting).
• LPC/LPQ Certification.
• Be able to work a flexible retail schedule, position includes supporting multi-store locations.

Benefits

• Typically requires overnight travel 5% to 20% of the time.
• Frequent periods are spent standing or sitting in the same location with some opportunity to move about.
• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.

Competencies

• Decision Quality
• Builds Effective Teams
• Situational Adaptability
• Communicates Effectively
• Develops Talent
• Drives Results
• Financial Acumen
• Manages Conflict