[Hiring] Disaster Response Coordinator @Airbnb

Role Description

As a Disaster Response Coordinator within the Global Crisis Management (GCM) team, you will play a pivotal role in a dynamic team dedicated to mitigating the impact of unexpected events by preparing, acting decisively, and doing what is right for all of our stakeholders.

A Typical Day:

• Global Incident Response:
  • Review global incident notifications and determine the response strategy based on the threat severity and business impact.
  • Conduct proactive research to monitor threats and events globally for potential impact to Airbnb stakeholders.
  • Use internal tools to promptly inform both our internal and external communities as needed.
  • Draft and coordinate the delivery of preparedness and response messaging for both external and internal audiences.
  • Recognize the need to make critical business decisions that consider the tradeoffs and benefits of potential options.
• Cross-functional Collaboration and Partnership:
  • Effectively coordinate disaster response with cross-functional teams.
  • Serve as point of contact for the GCM Disaster Response team’s responsibilities and actions.
  • Provide clear situation reports and critical updates to stakeholders.
• Operational Execution:
  • Actively participate in product and process improvement efforts and collaborate with the operations manager to develop recommendations for improvements.
  • Other duties as requested or assigned.

Qualifications

• 3+ years of experience in global disaster response, threat monitoring and assessment, intelligence analysis, or a related field.
• Experience monitoring, assessing, and responding to global threats, disasters, and crises.
• Excellent written and verbal communication.
• Strong attention to detail and ability to follow procedures.
• High level of dependability to meet schedule expectations and working in a fast-paced environment.
• Availability to travel occasionally as required.

Requirements

• Schedule: Tuesday-Saturday, 8am-5pm GMT/BST.
• Role may require working company and national holidays as well as working occasional unexpected hours as needed.
• Schedule expectations are subject to change based on changes to team and job requirements.

Benefits

• Base pay range: £40,000 — £45,000 GBP (annualized).
• Role may also be eligible for bonus, benefits, and Employee Travel Credits.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Reasonable Accommodations

We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams

Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.