[Hiring] Disaster Recovery Senior Public Assistance Specialists @IIIIIIUS

Role Description

ICF’s Disaster Management Division seeks Disaster Recovery Senior Public Assistance Specialists – Reservist On Call to join our team. This ON-CALL position will require travel to client offices, disaster recovery sites, and deployable for multiple week assignments. This is a U.S. based position.

About On-Call Employment with ICF: Due to the seasonal or project-specific nature of our disaster and emergency management work, ICF hires professionals as “On-Call” employees. On-Call employees are scheduled for work as it becomes available, with the freedom to accept or decline hours. They can work on concurrent projects outside of their ICF assignment, provided there's no conflict of interest.

The Senior Public Assistance Specialist will serve as professional support for the Public Assistance Division, assisting with PA Program delivery, project worksheet development, and operational details.

At ICF we make BIG things happen. Let’s work together to help Hurricane victims and communities recover and re-build for future resilience. ICF’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach. Join the ICF team and help make a difference.

Compensation: While the range below is broader, this position will offer an hourly pay range between $32-$45 per hour, based upon % match to job description, location, etc., as determined by the hiring team. Higher education and experience will not change this salary range.

Key Responsibilities

• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems.
• Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Analyze and track FEMA project worksheets and required operational data management.
• Support team and stakeholders with training and technical assistance.
• Coordinate and participate in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems.
• Expertise in area in which you are assigned. Carry out timely and accurate duties as requested.
• Travel as required to client recovery and ICF sites as required and requested by ICF management.

Qualifications

• 5+ years of FEMA, State or Local Public Assistance experience addressing operational issues in disaster recovery operations including issues that have complex programmatic elements.
• 4+ years of experience personally analyzing FEMA project worksheets.
• Must be able and willing to travel (flight and vehicle) as required for project work with minimal notice.
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Professional Skills

• Strong proficiency in Microsoft Office Suite, MS Excel and computer use.
• High attention to detail and accuracy in documentation and reporting “on-time” and professionally, including ability to follow directions.
• Strong organizational skills, with the ability to effectively plan, prioritize and manage multiple tasks and activities, independently and collaboratively.
• Strong written and oral communication, including interpersonal and presentation skills.
• Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative.
• Ability to work well under continually changing deadlines and priorities.
• Awareness and appreciation of applicant situations, socioeconomic backgrounds, and community dynamics.

Preferred Skills

• Bachelor’s degree in environmental, disaster management, construction, infrastructure, energy, finance or related area.
• Experience working active disasters with CDBG-DR, CDBG-MIT, 406/404-HMGP.
• Experience addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Strong background in various types of construction.
• Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
• FEMA Certifications.