[Hiring] Director, Youth with Complex Needs Program @Helen Keller Services

Role Description

Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community.

We currently have an exciting career opportunity available to join the HKNC team as the Director of the Youth with Complex Needs Program (YCNP). The Director is responsible for the development and implementation of a one-year, federally funded program at HKNC specifically targeted to support youth who are DeafBlind with additional complex needs. This position provides strategic, operational, and supervisory oversight for the program and directly supervises a small team directly accountable to the program.

The Program Manager ensures all activities align with federal grant requirements and are implemented in close coordination with HKNC’s Information, Research and Professional Development (IRPD) division and the National Center on Deaf-Blindness (NCDB).

Essential Duties and Responsibilities

• Responsible for the development and execution of function/program within his/her span of control in accordance with HKS’ Mission and Strategic Objectives.
• Work in close collaboration with HKNC’s Information, Research and Professional Development (IRPD) division to ensure consistency with HKNC research, data, and professional development standards.
• Coordinate program activities with the National Center on Deaf-Blindness (NCDB) to support shared priorities, reduce duplication, and strengthen national impact.
• Represent HKNC in collaborative meetings, workgroups, and national initiatives related to the program.
• Ensure full compliance with all federal grant requirements, including allowable activities, documentation, and reporting timelines.
• Oversee data collection, evaluation, and preparation of required programmatic and fiscal reports.
• Collaborate with finance and administrative staff to monitor expenditures and ensure alignment with the approved program budget.
• Prepare summaries, reports, and materials that document program activities, outcomes, and lessons learned.
• Support dissemination of program findings, resources, and best practices in coordination with IRPD, NCDB, and HKNC leadership.
• Supervise a small team directly accountable to the program, including work assignment, performance oversight, coaching, and professional support.
• Ensure staff activities are coordinated and aligned with IRPD priorities and program goals.
• Provide regular updates to senior leadership regarding program status, challenges, and accomplishments.

Qualifications

• Master’s degree in education, rehabilitation, public administration, social sciences, or a related field.
• Minimum of five (5) years of experience managing complex projects, preferably federally funded initiatives.
• Demonstrated experience supervising professional staff or specialists.
• Strong understanding of federal grant compliance, accountability, and reporting.
• Excellent organizational, communication, and collaboration skills.

Preferred Qualifications

• Experience working in deaf-blindness, disability services, or national technical assistance systems.
• Familiarity with research-informed practice, professional development, and data-driven decision-making.
• Experience collaborating with national partners or multi-organization initiatives.
• Knowledge of accessible and inclusive practices.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 4 week's paid vacation
• Paid Personal Days
• Paid sick time
• 11 Paid Holidays Off Annually
• Life Insurance
• Short/Long Term Disability
• 403b Program w/Employer Match
• Flexible Spending/ Healthcare Savings Accounts
• Voluntary Ancillary Plans
• Employee Assistance Program

Company Description

Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations.