[Hiring] Director, Supply Chain Operations @Unreal Snacks

Role Description

We are seeking a strategic and execution-minded Director of Supply Chain Operations to join our team. This leader will play a pivotal role in managing Unreal’s end-to-end demand-to-delivery network, bridging the gap between high-level strategy and day-to-day execution. Owning both strategy and execution—from network design to daily performance—you will drive operational excellence across key service, cost, and inventory KPIs.

Over the next 12–18 months, success in this role means driving network strategy, including:

• Evaluating capacity improvements
• Identifying and mitigating bottlenecks
• Optimizing packing processes
• Improving supply chain resilience and speed

As a strategic partner to the VP of Supply Chain, the Director of Supply Chain Operations will evolve the S&OP process to reflect Unreal’s stage of growth, ensuring inventory is optimally positioned to balance customer service levels with working capital efficiency.

In this role, you will foster a high-performing environment grounded in accountability and continuous improvement while managing and coaching a team of six, including two direct reports: the Senior Manager of S&OP and the Senior Manager of Fulfillment and Logistics.

This position is remote, with approximately 15% travel expected for partner visits, QBRs, and company offsites.

Qualifications

• 10+ years of experience in CPG supply chain planning and operations, including demand planning, capacity planning, inventory management, and fulfillment; experience with perishable products strongly preferred
• Proven experience managing external partners, including co-manufacturers, co-packers, and third-party logistics providers
• Deep experience leading S&OP processes, including demand review, supply review, and executive consensus
• Demonstrated people leadership experience, including managing and developing high-performing teams
• A high-EQ people leader grounded in a coaching mindset
• A strategic thinker who uses data to inform long-term strategy
• Excellent communication and relationship-building skills
• Bachelor’s degree in Supply Chain Management or a related field is a plus

Requirements

• Lead the evolution of the S&OP process from a demand-focused review to a fully integrated forum
• Evolve the fulfillment and logistics network to support the company’s growth
• Own relationships with co-manufacturers, ensuring alignment with forecasts and service expectations
• Partner cross-functionally across Operations, Commercial, and Finance
• Drive day-to-day operational performance against key KPIs
• Identify, implement, and scale technology and systems to improve forecast accuracy
• Leverage data and analytics to generate actionable insights and recommendations
• Build, coach, and develop a high-performing team

Benefits

• Competitive salary and bonus
• Unlimited PTO & all federal holidays off
• Health, Dental, and Vision insurance - employee premiums are 100% covered, dependent premiums covered at 60%
• Health Reimbursement Account
• 401(k) with company match (eligible to participate after 6 months from hire)
• Up to 18 weeks Paid Parental Leave
• Paid Caregiver, Medical, & Bereavement Leave
• Tuition Reimbursement & Professional Development Stipend
• Wellness Stipend
• Monthly Home Office Stipend
• Coworking Stipend for remote employees
• Donation Matching Program
• Paid Volunteer Days
• Unlimited chocolate
• Great teammates and team culture - including department & team events
• Exposure to exciting opportunities at a rapidly growing brand!