[Hiring] Director/Senior Director of Revenue Operations @Voltus

Role Description

We're seeking a strategic Director/Senior Director of Revenue Operations to own the systems, productivity, and analytics that power our revenue organization across the full customer lifecycle — from initial outreach through renewal. This role sits at the center of revenue execution, with end-to-end visibility into every stage of the funnel: prospecting and outreach, pipeline and conversion, close, onboarding, and renewal/expansion.

You'll partner closely with Marketing, Inside/Outside Sales, Finance, Energy Markets, and our Customer Organization to ensure alignment across the revenue lifecycle, translating revenue strategy into operational execution — owning forecasting, pipeline management, go-to-market efficiency, and customer growth.

Critically, you'll be the person who connects the dots across the funnel: surfacing risks, opportunities, and performance trends as they emerge at any stage, and elevating the right insights and recommended actions to leadership.

Because a signed contract at Voltus is just the start of revenue generation, not the end of it — value depends on enrolled assets actually performing in market events — this role also owns the forecasting and reporting that connects committed contract value to realized, performance-based revenue.

Responsibilities

• Own end-to-end visibility across the full customer lifecycle funnel — initial outreach, pipeline progression, close, onboarding, and renewal.
• Build the reporting and analytics infrastructure to flag leading indicators of risk or opportunity at any point in the journey.
• Serve as the connective tissue between Sales, Marketing, and the Customer Org for consistent data and process governance.
• Design and own a customer health score that flags at-risk customers early.
• Regularly synthesize cross-funnel insights into clear, action-oriented recommendations for sales and executive leadership.
• Own forecasting and reporting that tracks contracted value through enrollment, market participation, and dispatch performance to realized revenue.
• Manage and develop a team spanning sales productivity, analytics, and operations.
• Own accurate revenue forecasting and pipeline analytics across the full funnel.
• Build planning infrastructure for scale: Sales and Customer Success headcount modeling, territory design, capacity planning, quota setting/allocation.
• Lead the cross-functional GTM systems roadmap (CRM, forecasting, and business intelligence platforms).
• Partner with Inside Sales, Outside Sales, Customer Success, and training to align tooling and process changes with rep productivity goals.
• Drive standardization of GTM processes across the full customer journey.
• Define and track core RevOps KPIs across the funnel.
• Own CRM pipeline hygiene and hold the team accountable to consistent, trustworthy pipeline data.

Qualifications

• 7+ years in revenue operations, with 3-5 years manager/director level or above.
• Track record partnering cross-functionally across the customer lifecycle.
• Advanced proficiency with CRM administration and business intelligence tools (Salesforce, Tableau, Gong, Outreach, etc.).
• Experience building forecasting models and comp plans at scale.
• Experience connecting funnel-stage data into a unified reporting view.
• Energy, utilities, or complex B2B background strongly preferred.

Requirements

• $170,000 - $195,000 a year.
• Base pay is $170,000-$196,000 annually, commensurate with experience, with a 10-15% bonus paid annually, and equity.
• Unlimited leave for full-time employees.
• Parental leave.
• A comprehensive benefits package to promote health, wellness, and financial security.

Company Description

Please note that at this time, we do not sponsor visas or transfers for new hires. Voltus teammates need to be authorized to work from their home location (in the US or Canada, unless otherwise indicated on the role description).

Additionally, while Voltus is an all-remote workplace, we have limitations on where employees are able to work for regulatory and security reasons.

At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool.

We may use artificial intelligence (AI) tools to support parts of the hiring process.