[Hiring] Director, Revenue Strategy & Operations @Block

Role Description

We are seeking a Director, Revenue Strategy & Operations to take on the most important and least defined problems facing Block's revenue organization. This is a special projects role. You will be the person our leaders turn to when a question is significant, ambiguous, and needs a rigorous answer.

Your work will be defined by the strategic initiatives that matter most at the time, and it will change as our priorities change. Early on, that is likely to include areas such as:

• Sales forecasting
• Pipeline management
• Capacity planning for our non-direct sales organizations

This is an individual contributor role. You will lead through analysis, judgment, and influence rather than headcount, partnering closely with:

• Sales Strategy & Operations
• Finance
• Sales
• Partnerships
• Services
• Data
• Systems

You will report to the Head of Revenue Strategy & Planning within the Revenue organization.

You will lead the strategic initiatives and special projects that surface across the revenue organization, taking each from an ambiguous question through analysis to a recommendation leaders can act on. The work will change as our priorities change. Some examples of projects you might work on include:

• Building our sales forecasting rhythm, including the methodology, data requirements, cadence, and standard of quality a credible forecast depends on, and driving its adoption across the business.
• Defining how we measure pipeline health and whether we have sufficient pipeline to support the sellers we have hired and the targets we have set.
• Capacity planning for our non-direct sales organizations, translating expected volume into the staffing, ratios, role mix, and hiring timing those teams require.
• Assessing whether an organization is structured and sized efficiently, and recommending how it should change as volume grows.
• Modeling the return we should expect from a partnership, investment, or new commercial motion.
• Shaping commercial deal economics, including what we offer, what we hold back, and the thresholds that should govern non-standard terms.
• Creating process, structure, and clear assumptions in areas where none exist today, and leaving behind something the organization can operate without you.
• Producing executive-ready recommendations that make assumptions, tradeoffs, risks, and required decisions clear in plain language.

Qualifications

• 10+ years of experience in Strategic Finance, Financial Planning & Analysis, Sales Strategy & Operations, Revenue Operations, management consulting, investment banking, or a related analytical field.
• A track record of owning ambiguous, high-visibility problems end to end, from framing the question through to a recommendation leaders act on.
• Range: You are equally comfortable building a recurring operating process and answering a one-time strategic question, and you can move between them without losing quality.
• Experience with sales forecasting, pipeline analysis, and capacity modeling.
• Strong financial and commercial judgment, and advanced modeling skills in Excel or Google Sheets and SQL. You can work with large, complex data sets and turn them into clear decisions.
• Strong executive communication and cross-functional influence. You can build alignment and drive outcomes without direct authority.
• A bias toward building. You create structure where it is missing rather than waiting for it, and you are comfortable being the first person to work a problem.

Bonus

• Experience in payments, financial technology, usage-based pricing, or another multi-product business with several routes to market.

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning