[Hiring] Director - Revenue Cycle Management @Omega

Role Description

• Oversee RCM and HIM functions to ensure all activities align with organizational policies, procedures, and client contract requirements.
• Manage workloads and identify priorities to ensure all daily, weekly, and monthly revenue and cash production goals are achieved.
• Analyze and monitor operational KPI metrics by client; proactively identify trends and implement corrective actions for performance variances.
• Continually assess staff workflows and systems to streamline processes, improve performance, and create a cost-effective use of resources.
• Implement operational improvements and collaborate with senior leadership to adjust processes for enhanced efficiency.
• Establish and adjust staffing levels based on account volume and revenue to maintain optimal production levels.
• Lead monthly and quarterly meetings with clients; serve as a Revenue Cycle subject matter expert (SME) to advise clients on industry best practices.
• Serve as the primary point of contact for escalated operational issues, ensuring timely and effective resolution.
• Oversee the compilation and review of comprehensive Revenue Cycle performance reports for internal and external stakeholders.
• Direct management activity related to hiring, training, coaching, and performance appraisals for the RCM and HIM management teams.
• Effectively manage and coordinate with global resources (offshore teams) to ensure seamless delivery.
• Ensure all operations comply with Federal, State, and Local laws, including HIPAA and specific client audit requirements.

Qualifications

• Ability to prioritize and multi-task in a fast paced, changing environment.
• Demonstrate strong organizational skills and be detail oriented.
• Ability to self-motivate and self-direct.
• Ability to achieve set goals and deadlines.
• Demonstrate strong time management skills.
• Demonstrate excellent leadership, mentoring, and interpersonal skills.
• Demonstrate the ability to analyze and problem solve.
• Demonstrate strong commitment to team environment.
• Proficient handling difficult situations and human relations issues with professionalism and respect.
• Ability to maintain professionalism when interacting with internal and external customers.

Supervisory Responsibility

• This role has direct supervisory responsibility for a management team which may include: Sr. Managers, Managers, Supervisors, and functional leads across Billing, Coding, and Insurance Follow-up.

Work Environment

• This job operates in a remote home office environment.
• This role routinely uses standard office equipment such as computers and phones.

Physical Demands

• Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear.
• Must occasionally lift or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m.
• This position occasionally requires long hours and weekend work.

Travel

• Travel required; up to 20%.

Other Duties

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.
• Employee may perform other duties as assigned.