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Director, Research CMC and Labs Critical Apps @1054 GlaxoSmithKline Services Unlimited

[Hiring] Director, Research CMC and Labs Critical Apps @1054 GlaxoSmithKline Services Unlimited

Mar 29, 2025 - 1054 GlaxoSmithKline Services Unlimited is hiring a remote Director, Research CMC and Labs Critical Apps. 💸 Salary: competitive salary, annual bonus, benefits. 📍Location: UK.

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Role Description

As the Director of Research CMC and Labs Critical Apps, you will report to the Senior Director of Research CMC & Labs Operations and work closely with the Director of Scientific Applications, and other leaders across the Digital & Tech organization. You will lead a team managing a portfolio of critical R&D applications, ensuring operational excellence and service management. Your responsibilities will include optimizing the application landscape, ensuring compliance, and driving automation to improve performance and efficiency.

  • Manage ~20 critical applications that support Research, CMC, and Labs, including lifecycle management and new application transitions.
  • Develop and implement an automation roadmap aligned with broader organizational goals.
  • Oversee vendor management to ensure strong resource availability and capability.
  • Build strong relationships with CMC, QEL, and other key stakeholders to support service management.
  • Ensure compliance with enterprise changes, risk management, and security requirements.
  • Manage financial aspects of the portfolio, including technical debt and cloud costs.
  • Monitor and report on key metrics like SLAs, KPIs, and efficiency to ensure value for R&D.
  • Lead projects to improve and maintain the portfolio, such as addressing security vulnerabilities.
  • Foster a development-first mindset, keeping the team up-to-date on the latest technologies.

Qualifications

  • Significant experience in technology delivery and portfolio management.
  • Strong ITIL-based service management expertise.
  • Direct experience in implementing and managing application performance, observability, and telemetry.
  • A thorough knowledge of infrastructure and application architectures and their eco-systems.
  • Management and the improvement of risks and controls as they relate to an IT infrastructure.
  • Data mastering, data catalogue, and data distribution in supporting end to end business processes.
  • Experience managing global projects and teams across different time zones.
  • Experience building and managing high-performing teams.
  • Knowledge of agile methodologies and how to apply them in a global organisation.

Requirements

  • Strong understanding of R&D Digital & Tech, CMC, and Labs operations, and related tech strategies.
  • Excellent leadership and communication skills with the ability to influence at all levels.
  • Proven ability to deliver insights and recommendations to senior leaders.
  • Proven ability to work independently & strong attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proven ability to work well under pressure and within tight deadlines.

Benefits

  • Competitive salary
  • Annual bonus based on company performance
  • Healthcare and wellbeing programmes
  • Pension plan membership
  • Shares and savings programme
  • Hybrid working model, empowering you to find the optimal balance between remote and in-office work

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📍 Be aware of the location restriction for this remote position: UK
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Back to Remote jobs  >   All others
Director, Research CMC and Labs Critical Apps @1054 GlaxoSmithKline Services Unlimited
All others
Salary 💸 competitive salary, annual bonus, benefits
Remote Location
UK
Job Type full-time
Posted Mar 29, 2025
Apply for this position Unlock 54,466 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: UK
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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