[Hiring] Director of Value Creation Support & Services @Vista Equity Partners Management

Role Description

Vista is looking for a Director to join the Go-To-Market Group, specializing in Support & Services. This role sits within Vista’s Value Creation Team (VCT) and works directly with portfolio company executives to:

• Diagnose opportunities and deploy improvements spanning AI adoption, process automation, and organizational design.
• Partner with Vista’s investment professionals on new investment evaluations.
• Build scalable playbooks and cross-portfolio programs that bring Vista’s best practices to companies at scale.

This role is remote-based within the United States and is for an immediate start.

Responsibilities

• Embeds within portfolio companies to diagnose areas of opportunity, define strategic priorities, and deploy targeted improvements.
• Serves as a trusted advisor to portfolio company executives, including CEOs, COOs, CCOs, CTOs, and other functional heads.
• Builds and codifies best practices into products and playbooks that serve as blueprints for adoption across portfolio companies.
• Designs and leads cross-portfolio programs that bring together portfolio companies facing similar challenges.
• Drives strategy for the adoption of emerging technologies and operational innovation.
• Partners with investment professionals on investment thesis development, investment modeling, and value creation planning.
• Identifies and cultivates relationships with best-in-class vendors and technology partners.

Qualifications

• Genuine curiosity about how AI is reshaping support and/or services delivery.
• 7+ years of experience working for technology companies, with progressive responsibilities.
• 3+ years of operations experience at a high-growth enterprise SaaS company with at least $300 million in annual revenue.
• 2+ years of experience at a leading consulting firm, investment bank, venture capital firm, or private equity firm.
• Experience leading transformational projects spanning AI adoption, organizational design, and workflow automation.
• Demonstrated experience building with AI tools, such as LLM APIs, agents, or AI-native workflows.
• Experience working closely with C-level executives, establishing immediate credibility and rapport.
• Strong ability to analyze data at scale.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Ability to manage ambiguity and achieve superior results in a fast-paced environment.
• Ability to influence multiple stakeholders across varying levels of seniority.

Requirements

• The annualized base pay range for this role is expected to be between $200,000 - $280,000.
• Actual base pay could vary based on factors including experience, subject matter expertise, geographic location, and the applicant’s skill set.
• The base pay is just one component of the total compensation package for employees.
• Other components may include an annual cash bonus and a comprehensive benefits package.

Company Description

Vista is a global technology investor that specializes in enterprise software. Vista’s private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 650+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world.