[Hiring] Director of Total Revenue @Marriott

Role Description

The Revenue Management Remote Solutions Senior Team Leader is responsible for providing strategic and analytical leadership and expertise to drive top-line property revenues for Remote Solutions contracted properties across a defined geographic area. The position works closely with Select Service/Extended Stay Leadership (Area Vice Presidents, Area Directors), Revenue Management Leadership, and Revenue Management Remote Solutions (RMRS) Team Leaders and teams to maximize property objectives and priorities, providing support primarily in the areas of pricing strategy and mix management.

• Accountable for managing their team and providing day-to-day direction to Team Leaders.
• Provides Revenue Support to Business Partners in other disciplines (i.e., Sales and Marketing and Finance and Accounting).

Qualifications

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in revenue management, sales and marketing, or related professional area.
• OR 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in revenue management, sales and marketing, or related professional area.

Requirements

• Clearly articulates the services that the Remote Solutions team provides and solves for existing gaps.
• Provides direct leadership to Team Leaders and overall team.
• Proactively develops and manages key stakeholder relationships – internal and external, including owners and franchisees.
• Communicates brand initiatives, demand and market analysis to hotels/franchise partners/owners.
• Provides targeted and timely communication of results, achievements, and challenges to stakeholders.
• Assists in the review process of critical Revenue Management training materials, including onboarding new hotels.
• Develops and directs the efforts of key department and discipline MBOs as a member of the RMRS leadership team.
• Provides input to enhance and develop tools for better and more efficient analysis.
• Leverages knowledge and experience in brand revenue strategies to identify and implement improvements to revenue effectiveness and results.
• Serves as revenue management operational leadership contact for SS/ES Area Vice Presidents, Area Directors, and General Managers.
• Maintains and communicates updated, expert knowledge of Marriott Revenue organization, challenges/opportunities.
• Contributes to revenue effectiveness by communicating regional needs, and recommending new and creative processes and techniques.
• Identifies hotels with opportunities by reviewing key reports and soliciting input.
• Ensures that Select Service/Extended Stay hotels have sound pricing structures aligned with Marriott International’s overall Transient Pricing Strategy and Group Pricing Strategy.
• Ensures brand standards are implemented and complied with in all revenue management efforts.
• Participates in the development and delivery of change management processes and communicates clearly to broader audience – internal and external.
• Ensures hotel strategies conform to brand philosophies and initiatives.
• Ensures that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Sells ideas persuasively and influences without direct authority.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Establishes long-range objectives and specifies the strategies and actions to achieve them.
• Works closely with Sales and Marketing for business opportunities, aiming to increase profitability of the organization.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Drives the execution of predetermined strategies.
• Thinks creatively and practically to develop, execute, and implement new business plans.
• Attends meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Initiates, implements, and evaluates revenue tests.

Benefits

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.