[Hiring] Director of Residential Services @Florida Sheriffs Youth Ranches

Role Description

The Director of Residential Services provides oversight for The Florida Sheriff Youth Ranches programs and services at each of the three residential programs in Florida. The Director is responsible for residential programs and services and provides coaching to program staff in development, administration, and coordination of programs. This position is exempt from overtime pay.

Essential Duties and Responsibilities

• Provides oversight and consultation for the administration and supervision of residential programs, services, and facilities.
• Recruits, selects, orients, trains, and supervises Program Directors, Campus Life Director, and Clinical Director; appraises performance, disciplines, addresses complaints, and resolves problems.
• Provides risk management training for all new employees at all residential programs.
• Manages, participates, and instructs as necessary on various topics required by the FSYR and its contractual and monitoring agencies.
• Assists the Vice President Program and program staff to ensure that all licensing, accreditation, contracts, rate agreements, Medicaid applications, and other standards for programs and services are met.
• Facilitates relationships between programs and services and with the Main as needed.
• Assists program staff in the development of any new programs/services or to make any major changes or modifications to existing programs/services.
• Maintains relationships with District/Regional DCF, DJJ, Medicaid, or other agencies in conjunction with program staff.
• Coordinates with the Quality Improvement Director in developing policies, procedures, directives, manuals, and training programs.
• Provides oversight and coaching towards budget, expenditures, and revenue-generating activities to ensure that resources are maximized and that all programs are fiscally accountable.
• Ensures that responsible employees are monitoring all required clinical and non-clinical documentation and case records to ensure timely and up-to-date completion.
• Supports and works with Donor Relations staff to ensure that donors, Sheriffs, volunteers, and other stakeholders are cared for and serviced in a timely and high-quality fashion.
• Troubleshoots problem areas and carries out any special projects assigned by the Executive Vice President.
• Facilitates relationships with consulting psychiatrists and ensures sound customer service.

Qualifications

• A Master’s degree in the human services field from an accredited college or university is required.
• A minimum of seven years’ experience in a social service setting with at least five years in an administrative or supervisory capacity is required.
• Experience in administering multi-service, multi-site agencies with a residential component will be given preference.

Requirements

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and complex governmental regulations.
• Ability to write reports, proposals, policy, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups.
• General orientation to and basic understanding of the use of computers and other technology in the human service field.
• Ability to travel as needed in relation to the duties of the position.
• Ability to train all levels of staff in policy, procedures, and techniques related to their duties and responsibilities.
• Creative and entrepreneurial in approach to human services while maintaining a deep respect and appreciation for roots, saga, and agency history.
• Ability to positively represent the agency in various settings.
• Ability to write legibly and document necessary information accurately.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Well organized, attentive to details, and task-oriented.

Benefits

• 401(k) Plan with up to 4% company match
• Annual Leave and Sick Leave
• Holidays
• Company Paid Long Term Disability
• Company Paid Life Insurance
• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac Products Available

Background Screening Requirement

Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law.

Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at: https://info.flclearinghouse.com