[Hiring] Director of Procurement and Vendor Management @Plansource

Role Description

Join Us at PlanSource: Your Exciting Career Awaits! At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!

The Director, Procurement & Vendor Management is responsible for owning and leading the company’s procurement strategy, vendor governance model, and third party risk management framework. This role plays a critical part in driving cost efficiency, ensuring contractual and regulatory compliance, and enabling scalable growth through strong vendor partnerships aligned with business objectives.

Operating with broad accountability and strategic autonomy, the Director partners closely with Finance, Legal, IT, Product, People, and Executive Leadership to guide sourcing decisions, negotiate complex agreements, manage vendor performance, and oversee enterprise wide spend. This role has direct people leadership responsibility and serves as the executive owner of procurement and vendor management practices across the organization.

Key Responsibilities

• Define and lead the company’s procurement and vendor management strategy, aligned with financial goals, risk tolerance, and operational needs.
• Establish enterprise-wide procurement policies, governance frameworks, and approval standards.
• Oversee end to end procurement lifecycle across all spend categories, including sourcing strategy, RFPs, contract negotiation, onboarding, renewals, and offboarding.
• Serve as executive point of accountability for third party spend, vendor risk, and compliance.
• Own strategic vendor relationships and executive level escalations.
• Oversee vendor performance management, including SLAs, KPIs, service reviews, and corrective action plans.
• Lead quarterly and annual business reviews with critical vendors.
• Ensure strong vendor controls, risk assessments, and governance practices in partnership with Legal, Security, and Finance.
• Oversee dispute resolution, service failures, and remediation efforts.
• Partner with Finance to support budgeting, forecasting, and long range planning related to vendor spend.
• Identify and deliver cost saving opportunities, efficiency gains, and contract optimizations across the vendor portfolio.
• Provide executive level reporting on spend, savings, vendor performance, and risk exposure.
• Ensure procurement practices support scalability, margin improvement, and financial discipline.
• Lead, mentor, and develop a high performing procurement and vendor management team.
• Set clear priorities, performance expectations, and development plans for direct reports.
• Work cross functionally with Product, IT, People, and Operations leaders to align procurement activity with business strategy and delivery timelines.
• Provide expert guidance to internal stakeholders to ensure procurement processes are efficient, compliant, and value driven.
• Evaluate and continuously improve procurement workflows, tools, and systems to enhance efficiency and transparency.
• Standardize documentation, playbooks, and operating procedures across procurement and vendor management.
• Ensure processes scale effectively with organizational growth, complexity, and regulatory requirements.
• Support business continuity planning related to critical vendors and outsourced services.

Success Indicators

• Procurement strategy drives measurable cost savings, risk reduction, and operational efficiency.
• Vendor performance meets or exceeds contractual and business expectations.
• Enterprise spend is well governed, transparent, and aligned with financial plans.
• Vendor related risk, audit findings, and compliance issues are minimal and well managed.
• Procurement and vendor management capabilities scale effectively with company growth.

Qualifications

• Bachelor’s degree in Finance, Business, Supply Chain, or related field; advanced degree a plus.
• 8–12+ years of experience in procurement, vendor management, or sourcing roles.
• Proven leadership experience managing teams and complex vendor portfolios.
• Experience in SaaS, technology, HR services, or BPO environments strongly preferred.

Requirements

• Expertise in sourcing strategy, contract negotiation, and vendor governance across categories, with deep experience in sourcing software and technology infrastructure.
• Strong financial acumen with experience managing large, complex spend portfolios.
• Strong understanding of third-party risk management, compliance, and controls.
• Exceptional stakeholder management and executive communication skills.
• Analytical mindset with ability to translate data into actionable insights and decisions.

Benefits

• Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care.
• Employer-funded Health Savings Account (HSA) - up to $1,000 annually for family coverage.
• Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0.
• 401(k) with immediate vesting and a 50% company match up to 6% of contributions.
• Generous paid parental leave, adoption assistance, and fertility benefits.
• Flexible PTO, paid holidays, a strong culture of work-life balance and Flex Fridays in the summer.
• Mental health & wellbeing support, including Employee Assistance Program (EAP), movement and wellness resources.
• Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.

Company Description

• PlanSource is redefining how benefits work, backed by Vista Equity Partners, continuously investing in innovation.
• Our platform powers some of the most complex benefits programs in the market, designed to deliver clarity, confidence, and measurable impact.
• Recognized as a top workplace, PlanSource has earned multiple Great Place to Work certifications and numerous awards.
• Our culture is rooted in connection, inclusion, and shared success, guided by our S.O.U.R.C.E. values.