[Hiring] Director of Outreach and Program Development @Volunteers of America Ohio & Indiana

Role Description

Director of Outreach & Program Development serves as point of contact through networking, presentations, and strategic outreach for VOAOHIN Behavioral Health and facilitates department development and community presence. Primary functions include:

• Short and long term census management
• Cultivation of a pipeline referral network

Secondary functions include:

• Overseeing the Access Team
• Medicaid Compliance (administrative)
• Payer Source System Management
• External Provider Relations

The position is responsible for:

• Developing marketing and business plans for the achievement of revenue goals for behavioral health
• Supervising database of client relationship management and utilizing the results to manage customer satisfaction and demand
• Analyzing current and past expense budgets, service deficiencies, referral pipeline, and revenues
• Providing recommendations for BH growth
• Creating and implementing public relations, marketing and/or communications strategies
• Developing fundraising plans
• Department budgeting
• Building and fostering relationships with constituents
• Enhancing the organization's public image and brand
• Ensuring easy and seamless access to behavioral health services for potential clients and referral sources

At VOAOHIN, your work goes beyond maintenance; you’ll help create safe, stable spaces where individuals can heal, grow, and thrive. Our work touches the mind, body, and spirit of those we serve, and every team member plays a part in that impact.

Primarily Remote

Qualifications

• Bachelors; Masters Preferred
• Driver License

Benefits

• Generous paid time off
• Medical, dental, and vision insurance
• 403(b) retirement plan with company match
• A supportive, mission-driven work environment