[Hiring] Director of Group Optimization @Waldorf Astoria Kuwait

Role Description

Hilton Columbus Downtown is seeking an accomplished Director of Group Optimization to lead strategic group optimization, maximize revenue opportunities, and drive performance across a dynamic, high-volume hospitality destination. This is an exciting opportunity for a commercially minded leader who excels at balancing group demand, optimizing inventory, and partnering across Revenue Management, Sales, and Hotel Operations to deliver exceptional business results. This role is open to a remote work location.

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Group Optimization, you’re not just optimizing function space usage and strategy across multiple locations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Maximize group and catering revenue:
  • Analyze meeting space usage, booking trends, and pricing strategies to improve Revenue per Available Square Foot (RevPASF) and drive total group revenue performance.
• Optimize function space allocation:
  • Review, audit, and adjust group space assignments to eliminate conflicts, minimize inefficiencies, and ensure high-yield utilization.
• Enhance forecast accuracy:
  • Leverage historical data, booking pace, and business intelligence to improve forecasting for rooms, space, and food & beverage revenue.
• Monitor and analyze booking data:
  • Review Delphi entries, the Function Diary, agendas, and post-event data to ensure accurate records, identify discrepancies, and uncover insights to inform smarter future bookings.
• Support strategic sales decisions:
  • Provide data-driven recommendations to Sales and Events teams to inform pricing, identify gaps, and prioritize high-value business.
• Drive cross-functional alignment:
  • Facilitate collaboration among Sales, Events, Catering, and Revenue Management to ensure cohesive, revenue-maximizing group strategies.
• Cultivate a high-performing team:
  • Drive engagement and retention through performance management, professional development, and recognition programs.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what’s next.